Product

Xactimate System Requirements

Xactimate runs on three platforms: desktop, online, or mobile.

Desktop

Xactware invests a great deal to emulate and test hundreds of combinations of hardware and software scenarios. We focus on the scenarios predominant in the market that will return the best results for our customers. Xactimate system requirements often correspond to the same trends established by Microsoft.

A Microsoft “System Rating” of 4.0 is recommended for the best possible Xactimate performance results. This rating can be found on Windows Vista and Windows 7 computers. A comprehensive list of system requirements can be found below.

Xactimate and other Xactware products are not supported on a Mac, as it has not been tested on an Apple Operating System. Xactware products work with a number of Windows and Vista operating systems – check the chart below to see if your operating system supports the specific product in which you are interested. Xactware does support machines using a dual boot configuration as long as only one operating system is running at a given time, and as long as that operating system is supported.

Desktop Local Install

Operating Systems:

  • Windows XP Service Pack 3
  • Windows Vista 32-bit
  • Windows Vista 64-bit (Business or Ultimate)
  • Windows 7 32-bit (Service Pack 1 required)
  • Windows 7 64-bit (Service Pack 1 required)
  • Windows 8 32-bit (Does not include Windows RT)
  • Windows 8 64-bit

Technical Specifications:
Xactimate can also be used on any Desktop, Laptop, Tablet PC, Convertible, or Netbook that supports these system requirements.

SpecificationRecommended for Best ResultsMinimum Requirement
Processor A dual core processor (examples: Intel Core 2 Duo or AMD Athlon 64 X2) A single core processor of 1.5GHz or faster (examples: Intel Pentium 4 1.5GHz or AMD Athlon XP 1500+)
Video Card Open GL 2.0-compatible graphics with 512 MB of VRAM and latest drivers (examples: ATI X1600 Pro or NVIDIA 7800 GTX ) Open GL 2.0-compatible graphics with 128 MB of VRAM and latest drivers (examples: ATI X300 or NVIDIA GeForce FX 5200)
Memory 4 GB of RAM or more 2 GB of RAM
Hard Drive 10 GB of continual free space is recommended to run Xactimate. A 7200+ RPM drive is recommended. 5 GB of continual free space is required to run Xactimate. A 5400 RPM drive is required.
Resolution Monitor resolution set at 1280x900 or higher. Monitor resolution must be set to 1024x768 or higher.
Internet A broadband Internet connection is recommended. Internet access is required. Internet Explorer 8+ is required.
Optical Drive   A DVD drive is required to install Xactimate from disc
Prerequisites  

Microsoft .NET Framework 4.0 or higher version (4.0 packaged with Xactimate version 28)

The following .NET updates substantially improve performance and are required:

Microsoft SQL Server or Express Edition
2008 required for Windows XP
2012 required for Windows 7 or 8
Microsoft SQL Server Express 2008 and 2012 are packaged with Xactimate version 28

Microsoft Silverlight 5.0 or higher (only needed if using Xactimate online)

Xactimate version 28 Network Install

Xactimate version 28 supports client-server networks when running Windows Server 2003/2008. Xactimate 28 also supports peer-to-peer networking.

Small Office Network:
Typically a Small Office Network consists of 10 workstations or less, where program and data reside on the same server.

SpecificationRecommended for Best ResultsMinimum Requirement
Server Processor A dual core processor (examples: Intel Core 2 Duo or AMD Athlon 64 X2) A single core processor of 1.5GHz or faster (examples: Intel Pentium 4 1.5GHz or AMD Athlon XP 1500+)
Server Memory 4 GB of RAM 2 GB of RAM
Server Hard Drive 30 GB of continual free space is recommended to run Xactimate. A 7200+ RPM drive is recommended. 5 GB of continual free space is required to run Xactimate. A 5400 RPM drive is required.
Internet A broadband Internet connection is recommended. At least one of the workstation on the network must have access to the Internet. Internet Explorer 7+ is required.
Network Hardware   VPN and WAN configurations are not supported by Xactimate.
Pre-requisites   Both the server and workstations must be installed with the pre-requisites required for a local install.
Workstation   Workstation machines must meet technical specifications for a local install.

Enterprise Network:
Typically an Enterprise Network consists of 10 or more workstations in a data centre or large office. Hardware requirements must meet those of a small office network, but may be greater depending on the size of the network. Due to the user limitations of Microsoft SQL Server Express Edition, it is recommended that Microsoft SQL Server 2005/2008 be used in an Enterprise Network environment. Please consult with an IT professional to determine the requirements necessary to meet the needs of an Enterprise Network.

Online

For the best Xactimate online experience, we recommend you use a computer with the following minimum system requirements:

  • Windows XP or higher
  • At least 1.5 GHz processing speed
  • At least 1 GB of RAM
  • Minimum screen resolution of 1024 x 768
  • A broadband Internet connection
  • One of the following versions of Internet Explorer with the latest version of Silverlight:
    • Internet Explorer 8 32-bit mode for Windows XP or Windows 7*
    • Internet Explorer 9 for Windows 7 with Service Pack 1
    • Internet Explorer 10 for Windows 8

* Silverlight is not supported on Internet Explorer 8 64-bit mode

Mobile

Apple

  • Apple devices which support iOS 7
  • A data plan that includes Internet access
  • An Xactimate online account

Android

  • A device using Android 4.0.3 (Ice Cream Sandwich) or later
  • A cellular data plan that includes Internet access 
  • An Xactimate online account

Xactimate mobile for Android has been tested on a number of devices. For the best application performance, Xactware recommends the following Android devices:

Tablets

  1. ASUS Nexus 7, Model #ASUS1B32
  2. Nexus 10, Model #GT-P8110HAVXAR
  3. ASUS Transformer Pad Infinity, Model #TF700T
  4. Samsung Galaxy Note 10.1, Model #SM-P6000ZKYXAR
  5. ASUS Transformer Pad, Model #TF300T

Phones

  1. HTC One, Model #PN07120
  2. Galaxy S4, Model #SGH-i337
  3. Galaxy Note 2, Model #I317
  4. Nexus 4, Model #SCHI515MSV16
  5. Samsung Galaxy S III, Model #L710

Why only these Android devices?