Product

Xactimate System Requirements

Xactimate runs on three platforms: desktop, online, or mobile.

Desktop

Xactware invests a great deal to emulate and test hundreds of combinations of hardware and software scenarios. We focus on the scenarios predominant in the market that will return the best results for our customers. Xactimate system requirements often correspond to the same trends established by Microsoft.

A Microsoft “System Rating” of 4.0 is recommended for the best possible Xactimate performance results. This rating can be found on Windows 7, Windows 8.1, and Windows 10 computers. A comprehensive list of system requirements can be found below.

Xactimate and other Xactware products are not supported on a Mac, as it has not been tested on an Apple Operating System. Xactware products work with a number of Windows operating systems – check the chart below to see if your operating system supports the specific product in which you are interested. Xactware does support machines using a dual boot configuration as long as only one operating system is running at a given time, and as long as that operating system is supported.

Please see the Xactware Lifecycle Support Policy for information regarding previous supported versions of Xactimate desktop.

View our release schedule for future release dates.

Desktop Local Install

Operating Systems:

  • Windows 7 32-bit (Service Pack 1 required)
  • Windows 7 64-bit (Service Pack 1 required)
  • Windows 8.1
  • Windows 10

Technical Specifications:
Xactimate can also be used on any Desktop, Laptop, Tablet PC, Convertible, or Netbook that supports these system requirements.

SpecificationRecommended for Best ResultsMinimum Requirement
Processor A dual core processor (examples: Intel Core 2 Duo or AMD Athlon 64 X2) A single core processor of 1.5GHz or faster (examples: Intel Pentium 4 1.5GHz or AMD Athlon XP 1500+)
Video Card Open GL 2.0-compatible graphics with 512 MB of VRAM and latest drivers (examples: ATI X1600 Pro or NVIDIA 7800 GTX ) Open GL 2.0-compatible graphics with 128 MB of VRAM and latest drivers (examples: ATI X300 or NVIDIA GeForce FX 5200)
Memory 4 GB of RAM or more 2 GB of RAM
Hard Drive 10 GB of continual free space is recommended to run Xactimate. A 7200+ RPM drive is recommended. 5 GB of continual free space is required to run Xactimate. A 5400 RPM drive is required.
Resolution Monitor resolution set at 1280x900 or higher. Monitor resolution must be set to 1024x768 or higher.
Internet A broadband Internet connection is recommended. Internet access is required. Internet Explorer 10+ is required.
Optical Drive   A DVD drive is required to install Xactimate from disc
Prerequisites  

Microsoft .NET Framework 4.0 (including the critical Microsoft updates listed below) or higher version (4.0 packaged with Xactimate version 28, please download and apply critical updates before using Xactimate).

The following .NET updates are required if running .NET Framework 4.0 and include mandatory fixes that if not included will make Xactimate unusable. We also strongly encourage applying all Microsoft security updates, as they are released, to address issues in .NET that could impact the use of Xactimate.

Microsoft SQL Server or Express Edition
2012 required for Windows 7 or 8.1
Microsoft SQL Server Express 2008 and 2012 are packaged with Xactimate version 28

Microsoft Silverlight 5.0 or higher (only needed if using Xactimate online)

Xactimate version 28 Network Install

Xactimate version 28 supports client-server networks when running Windows Server 2008/2012. Xactimate 28 also supports peer-to-peer networking.

Small Office Network:
Typically a Small Office Network consists of 10 workstations or less, where program and data reside on the same server.

SpecificationRecommended for Best ResultsMinimum Requirement
Server Processor A dual core processor (examples: Intel Core 2 Duo or AMD Athlon 64 X2) A single core processor of 1.5GHz or faster (examples: Intel Pentium 4 1.5GHz or AMD Athlon XP 1500+)
Server Memory 4 GB of RAM 2 GB of RAM
Server Hard Drive 30 GB of continual free space is recommended to run Xactimate. A 7200+ RPM drive is recommended. 5 GB of continual free space is required to run Xactimate. A 5400 RPM drive is required.
Internet A broadband Internet connection is recommended. At least one of the workstation on the network must have access to the Internet. Internet Explorer 10+ is required.
Network Hardware   VPN and WAN configurations are not supported by Xactimate.
Pre-requisites   Both the server and workstations must be installed with the pre-requisites required for a local install.
Workstation   Workstation machines must meet technical specifications for a local install.

Enterprise Network:
Typically an Enterprise Network consists of 10 or more workstations in a data centre or large office. Hardware requirements must meet those of a small office network, but may be greater depending on the size of the network. Due to the user limitations of Microsoft SQL Server Express Edition, it is recommended that Microsoft SQL Server 2005/2008 be used in an Enterprise Network environment. Please consult with an IT professional to determine the requirements necessary to meet the needs of an Enterprise Network.

Online

For the best Xactimate online experience, we recommend you use a computer with the following minimum system requirements:

  • Windows 7, Windows 8.1, or Windows 10
  • At least 1.5 GHz processing speed
  • At least 1 GB of RAM
  • Minimum screen resolution of 1024 x 768
  • A broadband Internet connection
  • Internet Explorer 10+ with the latest version of Silverlight

Mobile

Apple

  • Apple devices which support iOS 8 and above
  • A periodic internet connection is required to sync; the application can be used offline
  • An Xactimate online account

Android

  • A device using Android 4.4 (KitKat) - 6.0 (Marshmallow)
  • A periodic internet connection is required to sync; the application can be used offline
  • An Xactimate online account

Xactimate mobile for Android has been tested on a number of devices. For the best application performance, Xactware recommends the following Android devices:

Tablets

  1. Nexus 9
  2. Samsung Galaxy NotePro
  3. Samsung Galaxy Tab S 10.5 – Model SM-T800
  4. Samsung Galaxy Tab S 8.4 – Model SM-T700
  5. Samsung Galaxy Tab S2 9.7
  6. Samsung Galaxy Tab 4
  7. Please Note: Dell tablets are not supported.

Phones

  1. Motorola Nexus 6
  2. Samsung Galaxy S6 Edge+
  3. Samsung Galaxy S5
  4. Samsung Galaxy Note 4
  5. Samsung Galaxy S6
  6. Samsung Galaxy Note 5
  7. Google Nexus 6P
  8. Google Nexus 5x

Why only these Android devices?

Using Disto Devices with Xactimate mobile

Bluetooth 4.0 is required for iOS or Android mobile devices as well as the Disto device. Using DISTO on Android also requires 5.0 (Lollipop) or higher.
Approved devices:

  • D110
  • D510
  • D2