Xactware User Conference 2016 featured insightful keynote addresses, a conversation with an elite panel of experts, and four tracks of sessions from Xactware experts and the industry’s best and brightest. Topics included several major new product introductions, case studies, best practices from leading insurance carriers, productivity tips, hands-on experience with upcoming product releases, and much more.
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Keynote: From the Cloud to the Atmosphere
—Mike Fulton, Xactware
A look at Xactware's new integrated atmosphere of solutions along with some new insights, new technology, and a look at key industry trends.
How Innovation Got Us to Mars
—Steven Squyres, NASA
The story of Spirit and Opportunity's development that led to such extraordinary performance, launch, landing, and six years of highly productive exploration on Mars.
Panel of Experts: Trends, Industry Issues, and Solutions
—Mike Fulton, Xactware; Bryan Corder, Allstate; Rich Piltch, ARS; Brian Bradley, BSA; Patricia Harman, Claims Magazine
A panel of industry experts discusses property insurance trends and issues.
Keynote: From Climbing Mountains to Cleaning Sewage Spills
—Jud Eades, ARS
Lessons learned mounting an assault on the tallest peak in the Western and Southern Hemispheres that apply to running a restoration business.
Xactimate and XactContents Innovations
—Zeke Smith and Nick Sykes, Xactware
The latest releases and new features for the Xactimate online, desktop, and mobile platforms as well as XactContents desktop and mobile.
Top 10 Estimating Mistakes
—Gregg Golson and Robert DeLoach, Bracken Engineering
In this session Gregg and Robert will review the top ten estimating mistakes and offer important solutions and tips for solving them.
Case Study: Fully Implementing XactAnalysis
—Brian Atencio and Christina Jensen, CSAA; David Nelson, Xactware
Some of the key advantages and important benefits of thoroughly integrating XactAnalysis into the complete claims workflow.
Cost-saving Solutions for Art and Heirlooms
The Conservation Center
Art, antiques, and heirlooms that appear to be total losses can be saved and repaired by experts. How to assess and protect these high-value items.
—Lewis Nuttall and Brent Francom, XactAnalysis
The latest innovations and future plans for XactAnalysis, including new reports with greater customization capabilities, advanced new scheduling features, and new integrations.
—Ken Donakey, Ryan Golding, and
Kelly Redd, Xactware
A discussion of the key innovations built into the ContentsTrack packout and packback solution as well as recently released significant changes and new features that are planned for 2016 and beyond.
Case Study: Using ContentsTrack for More Effective Pack Out/Pack Back
—Chase Blackmon, Blackmon Mooring; Jared Dearth, Xactware
A case study showing the implementation and use of ContentsTrack, the key lessons learned, and the results achieved after implementation.
Integrator: Mitigation Management Optimized
—Raj Goswami, MICA; Bill Wissler,
CCA Global Partners
How technology is being used in mitigation programs to reduce cycle-time and improve estimate accuracy while also providing a higher level of service to customers.
Effective Use of ClaimSearch
—Lou Riggio, Verisk Insurance Solutions, PCS
ClaimSearch is arguably the property insurance’s leading tool for fighting fraud. An overview of the wide range of important solutions found in ClaimSearch, including new features.
The Benefits and ROI of Hail, Lightning, and Wind Reports
—Cortney Shepard, Verisk Insurance Solutions; Randy Ohran, Xactware
The benefit of hail, lightning, and wind reports reports and how they can be effectively used to fight fraud, determine liability, and more.
Industry Pricing Trends and Direct Supplier Innovations
—Greg Pyne, Xactware
An overview of recent trends seen in Xactware’s cost research and some new solutions that can help users quickly find more detail about materials directly from suppliers.
Introducing Catastrophe Modeling for Effective Use in Claim Management
—John Elbl, AIR Worldwide
A look at the wide range of applications catastrophe models have throughout the re/insurance industry as well as the best practices for using these models before, during, and after major events.
Case Study: Estimating Theory
—Jennifer Whiteaker-Hevelone, Eberl Claims Service
A candid discussion about the important theoretical basis of successful estimating and some key approaches and insights that can make a dramatic difference in the speed and quality of your estimates.
Integrator: Five Simple Strategies to Radically Transform your Mobile Workflow
—Scott Severe, ClientRunner; Steve Willis, Steamatic
Five points to look for in software tools, three plagues to avoid, simple really is better, managing Millennials in a mobile world, and metrics that matter.
Case Study: Effective Use of Xactimate mobile
—Nelson Higgins, ClaimsPro
Xactimate mobile has evolved rapidly since its release into a powerful tool for onsite estimating on both Apple and Android tablets.
How to Get the Most out of Xactware.com and the eService Center
—Logan Welsh and John Herr, Jenkins Restoration
Xactware.com and Xactware’s eService Center offer a wealth of information.
Property InSight Innovations
—Jeffrey C. Taylor, Jeff Lewis, and Magnus Olson, Geomni
Property InSight technology continues to advance at a rapid pace with unique and innovative solutions for the restoration industry.
Integrator: Using the Tools You Already Have to Improve Your Processes
—James Makris, VIP Software
VIP Software offers solutions that help strengthen independent adjusters and insurance carriers and their collaborative work together.
Catastrophe Overview — A Look at 2015 and 2016 Planning and Response
—Joe Louwagie, Verisk Insurance Solutions, PCS
A discussion of recent catastrophes and lessons learned, and catastrophe planning for the year ahead.
Integrator: How to Leverage Technology for Continuous Operational & Process Improvement
—John North, Moisture Mapper
Technology trends and what it means to the insurance restoration industry; with a special focus on water mitigation.
Integrator: Integrating Job Management Software with Xactware Solutions
—John Wigginton, Service Software
A discussion on integrating Xactware tools with job management software to reduce errors and eliminate the need for double and triple data entry.
Increasing Training Efficiency with Xactware eLearning
—John Glissmeyer, Xactware; Robert Bragdon, Hanover
How using Xactware’s eLearning tools can quickly get users up to speed on all the tools at their disposal to improve claims efficiency.
Stump Paul and Ted
—Paul Gardner and Ted Foster, BELFOR
Paul and Ted are expert users of Xactimate and other Xactware tools. In this session, Paul and Ted take on challenging questions and find key solutions.
Integrator: The Shift to Real-time Claim Management
—Garret Gray, Next Gear Solutions
This session features a discussion amongst industry leaders on the ramifications of real-time claims management.
How to Manage Flood Claims in Xactimate version 28
—Ryan Barkdull, Pilot
Pilot’s Ryan Barkdull covers many new Xactimate flood tools and shows how they can be effectively used to improve and streamline flood estimating.
Integrator Panel: Success Strategies for Increasing Compliance with Carrier Guidelines
—Chris Nussbeck, Tony Triola, Ross Burney, Regina Young, Timothy Bruffey
An industry panel discusses strategies for successfully increasing vendor compliance with guidelines provided by insurance carriers.
Fighting Back Against Job-site Theft
—David Mossman, NER
Effective solutions that can help prevent losses, lower costs, and thwart the growing problem of construction site theft.