2003 Archive

Xactware Introduces New Bilingual Training Solution: Roofing on DVD—Nov. 13, 2003
Xactware, Inc. has released a new bilingual (English/Spanish) instructional training DVD to the construction marketplace. The educational DVD, titled Roofing, is the latest in construction training solutions from Xactware.

Sento Corp. Cuts Costs, Improves Customer Service for Xactware through eService Center—Oct. 31, 2003
It's storm season. Insurance claims specialists, property adjusters, and building contractors are actively taking assignment after assignment. Estimates are needed for damage repair to homes and other property-and they are needed yesterday. Time and versatility are of the essence. This is the nature of the high expectations that customers have for insurance companies when a claim is submitted, especially when customers feel that the service has been pre-paid and they are missing some of the essential comforts of life.

XactNet Surpasses 4 Million Mark!—Aug. 19, 2003
Xactware, Inc. recently announced that its online claims management system, XactNet, has surpassed the 4 million mark for estimates processed. Just seven months since they reached the 3 million mark, this new milestone represents the shortest time span ever for processing a million estimates.

Sento Corp. Cuts Costs, Improves Customer Service for Xactware through eService Center—Aug. 6, 2003
Sento Corporation (NASDAQ: SNTO) a leading provider of integrated, multi-channel customer support, has helped Xactware, Inc. of Orem, Utah improve its key customer support goals through the creation and support of a customer eService Center. For Xactware, a major supplier of estimating software for the insurance and remodeling industries, this meant decreasing the overall cost of supporting its software, while increasing the service given to its customers.

Xactware Implements New Customer Feedback Solution—Apr. 14, 2003
Xactware, Inc. re-emphasized its commitment to superior customer service by recently employing the services of Allegiance Technologies, a Utah-based company that specializes in customer retention and loyalty systems. Allegiance's Active Listening System (ALS) is designed to stimulate dialogue and track customer suggestions, concerns and questions.

Xactware and Intuit Simplify Workflow for Remodelers—Mar. 25, 2003
MOUNTAIN VIEW, Calif. - Intuit Inc. (NASDAQ: INTU) today announced a relationship with Xactware, a leading provider of estimating software for the restoration and remodeling markets. As part of the relationship, Intuit® Master Builder® 2003 construction management software and two Xactware products will exchange key estimating data, enabling remodelers to improve workflow efficiencies and save time.

Xactware to Provide Web-based Home Replacement Calculator in Conjunction with QuoMation Insurance Services—Feb. 20, 2003
Xactware, Inc., the leading provider of claims software and services for the insurance repair industry, officially announced an agreement today with QuoMation Insurance Services, Inc., the top comparative rating company in Utah. The agreement will allow seamless integration of Xactware's home replacement cost calculator into QuoMation I.S.'s web tools for insurance agents.

XactNet Reaches 3 Million Estimates Processed—Jan. 16, 2003
Xactware, Inc. announced today that its online claims management system, XactNet, has surpassed the 3 million mark for estimates processed. XactNet has been successfully handling claims for property insurance carriers since 1995 and has processed billions of dollars in estimates.