Xactimate® 24 Release Includes Implementation of 974 Customer Suggestions—Dec. 21,
2005
Perhaps you have had a suggestion to improve a product or service but hesitated to send it because you didn't feel anyone was listening? We think you will find it refreshing to see how we take care of customer feedback and make sure your voice is heard throughout our products and services.
Additional Online ILX Construction Training Courses Available—Dec. 16,
2005
Additional online courses for Interactive Learning Xperience (ILX) Construction Training are now available.
Since the initial online release of ILX Construction Training in September, Xactware has been working to publish the additional content found on the CD-based version of this award-winning program. Over the coming months, all content on the CDs will be available online. This new online construction training solution allows users the flexibility to pick and choose which courses they wish to view, making construction training an adaptable product for all trades.
Xactware, Inc. met sur le marché la version française (québécoise) de Xactimate.—Dec. 15,
2005
Xactware, Inc. annonce aujourd'hui la parution de la version française de Xactimate.
Xactware, Inc. Releases the French (Quebecois) Version of Xactimate—Dec. 14,
2005
Xactware, Inc. announced today the release of a French version of Xactimate.
"For years now we have been getting requests from Canadian companies to provide support for French and we finally have a product that does exactly that. I'm excited to see how the Canadian market responds to this new version" states Joel Dagenais, Xactware's Director of Canadian Sales. "Xactimate is a comprehensive program that has always been met with enthusiasm here in Canada.
Patent Lawsuit Moves Venue to Michigan—Dec. 8,
2005
Xactware, Inc. announced that its patent infringement dispute with Symbility Solutions Inc., a Canadian company, will move forward in Michigan. Xactware sued Symbility in a Utah federal court for infringement of Xactware's patented property estimation technology, unfair competition, and copyright infringement. Symbility responded by disputing the Utah court's jurisdiction, filing its own counter-suit in Michigan on the same issues.
A Letter to Our Customers—Dec. 5,
2005
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Dear Customer,
2005 has been a monumental year for Xactware, as a record-setting number of you in the property insurance, remodeling, and restoration industries have placed a great deal of trust in our employees, products, and services. We sincerely thank you for your continued business and want you to know that our commitment to you as a customer and business partner is as strong as ever.
Price List Updates for Hurricanes Katrina, Rita, and Wilma—Nov. 18,
2005
In response to recent claim activity due to Hurricanes Katrina, Rita, and Wilma, Xactware's Pricing Team has conducted extensive research in the affected areas and published several new interim price lists.
Technical Support Services Continue to Improve—Nov. 2,
2005
With the launch of our eService Center in 2002, we introduced the industry to the first and only 24/7 online support system. This solution was in answer to customer feedback requesting the ability to get answers to their questions anytime, day or night, including holidays and weekends. In this first year, we improved our customer satisfaction rating from 84% to 92%, an incredible accomplishment considering the industry average is only 74%*.
Price List Updates for Hurricane Katrina—Oct. 20,
2005
In response to recent claim activity due to Hurricane Katrina, Xactware's Pricing Team has conducted extensive research in the affected areas and published several new interim price lists.
Update price lists for the following areas are available for download:
Xactware, Inc. Releases XactRemodel - Professional Estimating Software for the Remodeling Industry—Oct. 17,
2005
Xactware, Inc. announced today the release of XactRemodel, professional estimation software for the remodeling industry.
"Our initial release for the remodelers' market, Xactimate for Remodelers, was a good product for general use, but felt to some like we were tip-toeing into the remodeling market by adapting our reconstruction software to a new workflow," states Jeff Taylor, Associate Vice President overseeing XactRemodel.
Fourth quarter (4Q) 2005 Price List update now available—Oct. 1,
2005
Fourth quarter (4Q) 2005 Price List updates for over 440 regions in the United States and Canada are now available for download. Customers can view specific changes to the Price Lists by logging in to the eService Center.
Price List Updates for Hurricane Katrina—Sep. 15,
2005
In response to recent claim activity due to Hurricane Katrina, Xactware's Pricing Team has conducted extensive research in the affected areas and published several new interim price lists.
Update price lists for the following areas are available for download:
Xactware, Inc. Onsite in Hurricane Katrina Devastated Areas—Sep. 2,
2005
Xactware will be actively assisting adjusters aiding victims of Hurricane Katrina. While the catastrophe support focus will be on the affected areas of Louisiana, Alabama, Mississippi and Florida, Xactware will continue its around-the-clock commitment to serving its customers across the nation.
Xactware, Inc. Releases ILX Construction Training Online—Sep. 1,
2005
Xactware, Inc. released an online version of its award-winning Interactive Learning Xperience (ILX) Construction Training.
ILX Construction Training is the pioneer in multimedia training for the residential construction industry. Since 1997, the video and computer animation-based ILX Construction Training has been available on CD-ROM and will now be available in both the CD-ROM format and the newly released online version.
Exciting Enhancements to XactAnalysis—Aug. 25,
2005
Xactware's full-cycle claims management program, XactAnalysis, has undergone exciting enhancements that will make it easier for customers to find the information they need.For a listing of the valuable new enhancements, simply login to XactAnalysis and click on the "What's New" link on the main menu.
New Online Tool Allows Underwriters and Homeowners to Collaborate on Replacement Cost Coverage—Jul. 18,
2005
Xactware, Inc. announced a new collaboration tool today that allows homeowners to review and approve their insurance to value calculations. This new tool, XactInfo, is a first-of-its-kind offering for the property insurance market. Launched Monday, July 11, 2005, the new features include the ability for existing XactValue customers to automatically link into XactInfo for homeowner review and approval.
Xactware Founder and Chairman James B. Loveland Passes Away—Jul. 6,
2005
Jim Evans, Senior Vice President and COO of Xactware, Inc. issued the following statement:"It is with great sadness that I announce that James Loveland, our Founder and Chairman of the Board of Directors passed away at his home following a year-long battle with Leukemia."
Third quarter (3Q) 2005 Price List update now available—Jul. 1,
2005
Third quarter (3Q) 2005 Price List updates for over 440 regions in the United States and Canada are now available for download. Customers can view specific changes to the Price Lists by logging in to the eService Center.
Xactware, Inc. Appoints New Chief Executive Officer—Jun. 20,
2005
Xactware, Inc., a leading provider of estimation and data analysis services for the property insurance industry, has announced a new Chief Executive Officer.
James Loveland, founder, chairman of the board, and former CEO appointed Jim Loveland as the new CEO of the company effective Monday, June 20th. Jim Loveland had been serving as Vice President over Xactware's network services division and assumes the leadership role with more than 15 years of company experience. Loveland brings to the position a strong background in technology, including a Computer Science degree from Brigham Young University.
Exciting Enhancements to XactAnalysis—May 19,
2005
Xactware's full-cycle claims management program, XactAnalysis, has undergone exciting enhancements that will make it easier for customers to find the information they need.
Second quarter (2Q) 2005 Price List update now available—Apr. 1,
2005
Second quarter (2Q) 2005 Price List updates for over 440 regions in the United States and Canada are now available for download. Customers can view specific changes to the Price Lists by logging in to the eService Center.
Xactware, Inc. Releases New Version of Xactimate—Mar. 17,
2005
Xactware, Inc. has announced the release of Xactimate 24, the newest version of the company's flagship estimating program for property restoration.
Hurricane-Battered Florida Saw Steepest Home Repair Cost Increases in 2004—Mar. 15,
2005
Home repair prices in hurricane-battered Florida rose by more than 13 1/2 percent in 2004 according to Xactware, Inc. How do they know? Because Xactware provides more structural repair cost data for insurance carriers and repair contractors in the United States than all of its competitors combined. The District of Columbia was second on the list with an increase of more than 12 percent, followed by five states that were in the path of the 2004 hurricanes. Price increases in these states ranged from above 9 percent to more than 10 percent. On the bottom of the scale was Massachusetts with slightly more than a 3 percent increase.
Hawaii Most Expensive State to Repair Homes in 2004—Mar. 14,
2005
If your home was damaged and needed repair in 2004, Hawaii was the most expensive state to get the work done. With prices more than 47 points higher than the national average, Hawaii heads the list released by Xactware, Inc. Xactware provides more structural repair cost data for insurance carriers and repair contractors than all of its competitors combined in the United States. Arkansas was the least expensive state to get your home repaired with prices almost 10 points below the national average.
Exciting Enhancements to XactAnalysis—Feb. 10,
2005
Xactware's full-cycle claims management program, XactAnalysis, has undergone exciting enhancements that will make it easier for customers to find the information they need.For a listing of the valuable new enhancements, simply login to XactAnalysis and click on the "What's New" link on the main menu. As is the case with all XactAnalysis updates, nothing is required to be installed or run on your local computers; these enhancements have already occurred on the network at Xactware and are available for you to start using today!
Welcome to the New Xactware.com!—Feb. 1,
2005
We are thrilled to announce that www.xactware.com has a fresh new look and improved navigation, making it easier than ever for you to find the information you need.
PLRB/LIRB 2005 Claims Conference & Insurance Services Expo.—Jan. 31,
2005
Xactware offers free Xactimate 24 training in conjunction with the PLRB/LIRB 2005 Claims Conference & Insurance Services Expo.
Price List Updates Available—Jan. 15,
2005
First quarter (1Q) 2005 Price List updates for over 440 regions in the United States and Canada are now available for download. Customers can view specific changes to the Price Lists by logging in to the eService Center.
Xactware Announces New Price List Items for National Floor Covering Programs—Jan. 5,
2005
Xactware has created new Price List items for national floor covering programs where an independent third party analysis company is used. These items are available in the first quarter 2005 Price List update. These new items are intended to meet the needs of companies, which use an independent third party to analyze existing floor covering and recommend a true like kind and quality replacement item.