Xactware In The News

UK COMPANY LEADING THE WAY WITH PIONEERING SOFTWARE — Dec. 1, 2011
Founded over 12 years ago Tempest Restoration provide a comprehensive fire and flood restoration service to the insurance industry and commercial organisations, covering all major restoration work for domestic and commercial policyholder claims throughout the UK.

Xactware Wins Business of The Year Award — Oct. 28, 2011
During [Jim Loveland's] tenure as president and CEO, Xactware has nearly quadrupled revenues, expanded business operations into several international markets, broadened Xactware's customer base into new vertical markets, joined the Verisk Analytics family of companies. Today Loveland leads the Xactware business with more than 350 employees.

James T. Evans named Orem mayor — Oct. 24, 2011
Former City Council member James T. Evans was chosen Monday to fill the remaining two years of Mayor Jerry Washburn's term and is scheduled to be sworn into office Tuesday.

Handheld Device Speeds Restoration Process During Catastrophes — Oct. 19, 2011
The day after Hurricane Irene hit, global recovery firm ServiceMaster's call center averaged 1,100 calls a day but despite the heavy call load, the company was able to respond in a timely fashion – always important with water damage – thanks to a new handheld device.

AXA Chooses Xactware for Household Claims — Oct. 14, 2011
AXA Personal Lines has selected Xactware's products to manage claims estimating and supply chain workflow for household claims, with the aim of enabling "better transparency and control of cases" and shortening process times.

Coverage that costs: Home values dip in recession, but homeowner's insurance prices hold — Sep. 12, 2011
If there's any consolation for Las Vegas homeowners who lost a ton of home equity when the housing bubble burst, it's a slight reduction in property taxes. Not much, maybe a few hundred dollars a year.

United Way's 'Day of Caring' project unites at BYU — Sep. 8, 2011
LaVell Edwards Stadium hosted approximately 1,200 people who came together Thursday morning for the annual Day of Caring service project.

Software Streamlines the Workflow — Sep. 1, 2011
Job estimates and change orders are two of the most common business areas where remodelers can lose time and money.

Aerial Measuring Helped State Farm Through CAT-Heavy Spring — Jun. 30, 2011
For our claims digital issue, I reached out to a number of insurance companies to ask how technology enabled their responses the major catastrophes that dominated the first part of the year.

Test Your Claims Knowledge: Three Strategies for Improving Contents Estimating (Part 3) — Jun. 8, 2011
The following article originally appeared in PLRB's Front Lines newsletter.

Catastrophe Risk Management at the Point of Underwriting — Jun. 1, 2011
Technology has advanced to the point where an individual risk can be analyzed as part of an automated underwriting process. Furthermore, insurers can minimize the impact on the current underwriting workflow by capturing the data required for sound catastrophe risk management as part of the replacement-cost estimation process.

Test Your Claims Knowledge: Four Key Xactimate Tools for Multi-Dwelling Loss Estimation (Part 2) — May 25, 2011
The following article originally appeared in PLRB's Front Lines newsletter.

Test Your Claims Knowledge: Using Aerial Imagery and Xactimate to Estimate Complex Roofs (Part 1) — May 11, 2011
The following article originally appeared in PLRB's Front Lines newsletter.

Rethinking the Re-inspection Workflow — Nov. 24, 2010
The insurance industry has come a long way in improving efficiency in recent years. With the help of advances in communications technology, today's insurance professionals can estimate and settle property loss claims at speeds much faster than in previous generations.

Fire cleanup companies angry Guard won't recognize pricing system — Oct. 6, 2010
In recent days, a dispute flared up between some contractors and the Utah National Guard over cleanup of the Herriman fire. The companies say they're being unfairly portrayed as dishonest price-gougers when all they're doing is following a nationally-accepted system.

Enhancing Efficiency, Reliability In Small Claim Handling — Oct. 1, 2010
Developing a claims approach for desk adjusters and call center staff that focuses on handling small or simple property losses efficiently, reliably, and consistently is supremely important for insurance professionals working to control operating costs, reduce cycle times, and improve customer satisfaction.

Mitigating Probabilistic Risks in Property Insurance — May 24, 2010
Actionable data plays an essential role as policyholders choose the right amount of coverage to protect their homes in the event of a disaster. In today’s tumultuous housing market, current, reliable information is more invaluable than ever as property insurers work to alert policyholders to changing variables that could increase the likelihood that their properties are underinsured.

Interview Getting Into Insurance Work — Feb. 20, 2010
Insurance work may look like a gravy train of good-paying remodeling jobs, but there's a lot more to it. An adjuster-turned-restoration specialist explains the ropes.

Volatile Economy Continues To Rock Construction Pricing — Jan. 1, 2010
Gas prices in Canada peaked at $1.47 toward the end of June 2008 and by year's end dropped to prices not seen since November 2006. While a number of economic factors were at play throughout 2008, this drastic spike had a direct impact on the price of construction materials -- especially those with a petroleum base.

The Construction Industry – The Importance of Industry Software Solutions — Dec. 17, 2009
It's a more common thing for the construction project to suffer cost overruns plus its completion taking longer than was designed. If the building jobs industry does not have the right sort of industry answers, the same trouble will continue to plague the company and so make it difficult to come back and profit from the investment. As luck would have it, in this high technology era, there is no small-scale problem that cannot be met with a solution.

Millennium Information Services Offers 360Value for Replacement Cost Estimates — Dec. 10, 2009
Millennium Information Services, Inc., the insurance industry’s premier provider of property inspection services, has fully integrated 360Value with Millennium’s Automated Property System (MAPS) platform to provide replacement cost estimates. 360Value is a web-based replacement cost estimation system developed by ISO subsidiaries Xactware and AIR Worldwide.

Volatile Economy Continues To Rock Construction Pricing — Dec. 1, 2009
Gas prices in Canada peaked at $1.47 toward the end of June 2008 and by year's end dropped to prices not seen since November 2006. While a number of economic factors were at play throughout 2008, this drastic spike had a direct impact on the price of construction materials -- especially those with a petroleum base.

Simple Ways to Find Good Water Restoration Contractors — Sep. 30, 2009
Residential and commercial water damage is a common occurrence for the simple reason that many things can lead to it from natural disasters like floods caused by heavy rains to the more mundane like broken pipes or roof leaks.

Ferris Roofing Contractors Utilizes Latest Computer Solutions for Accurate Building Estimates — Sep. 5, 2009
The roofing solutions expert, Ferris Roofing Contractors utilizes the latest computer solutions and services for the accurate estimation of various building requirements. EagleView, iSqFt and Xactware are certain software solutions utilized by the company for the purpose. While EagleView Report provides accurate roof estimates, the iSqFt services help manage the preconstruction process. The Xactware software solutions are also used for the comprehensive management of the building process.

Xactimate Estimating Software Adds Botanical Antimicrobial Line — Jul. 15, 2009
Now, by using code WTR>GRMB, an extra 2-3 cents per square foot (varies by region) is added to the quote for using the Botanical Antimicrobial. This allows an additional compensation of $20-$30 per gallon (covers approximately 1000 sq/feet). Contractors are able to more accurately quote a job and use a product that their customers are asking for.

Keep Up With Your Homeowner's Insurance — Jun. 7, 2009
One item to look up is what the insurance company will pay to cover your loss. In most policies, this is known as the replacement cost. It's what it would cost to build a similar house on your lot. The replacement value doesn't include the value of the land. It's strictly based on the cost of materials and labor to build the house, based on the local market.

Data Mining: Essential for Exposing Fraud — May 1, 2009
Insurers are continually locked in a balancing act between ferreting out fraudulent claims and paying out legitimate claims in a timely manner.

Cost Of Rebuilding Damaged Homes Rising, Study Finds — Apr. 3, 2009
The cost to rebuild a damaged home went up approximately 3.95 percent nationwide last year even as real estate prices were declining, according to a study by a technology firm.

Rebuilding costs can affect homeowners' coverage — Mar. 30, 2009
According to a new study by Xactware, a Utah company that keeps up with housing and repair costs, to rebuild a damaged home went up 3.95 percent nationwide...

If you’re interested in technology, the Xactware website is a candy store. — Mar. 12, 2009
360Value is one of a set of powerful tools and processes that can be used for complete underwriting, claims, and policyholder collaboration.

High Fuel Prices Drives up Construction Costs — Mar. 10, 2009
The overall cost of replacing a damaged home in the United States increased last year thanks in large part to rising fuel costs, according to Xactware’s Property Report 08.

Pioneer State Mutual Implements 360Value for Estimating Replacement Costs — Mar. 4, 2009
Solution developed by ISO subsidiaries Xactware and AIR Worldwide utilizes building-cost data available in widely used Xactware system.

Estimates Unveiled — Feb. 2, 2009
A credible estimate is critical in determining the proper amount to pay on a claim. If you start with a bad estimate, the indemnity and expense of the claim can be higher than necessary.

The Evolving Impact of Green Building — Nov. 1, 2008
Consumers looking to build or remodel are finding more and more reasons to go green. New legislation provides incentives for green building, and some property insurers are offering discounts for green buildings or providing coverage that helps owners upgrade to green techniques and materials when repairs are made.

Using an Assignment Network and Real-Time Analytics to Manage Catastrophes — Aug. 1, 2008
Add soaring fuel costs, problems in the financial market, and an uncertain economy to the host of new challenges that property claims managers face when a catastrophe strikes. Each catastrophe creates its own claims-handling challenges and often has a unique impact on local construction costs. As staff begins to mobilize at a disaster site, claims professionals need immediate, accurate information about estimate activity and construction costs.

Keeping Pace with Construction Values — Jun. 1, 2008
In today's environment, insurers face numerous challenges in their efforts to maintain a portfolio that is accurately insured-to-value. Competitive pressures, unreliable valuation techniques and out-of- date or inaccurate pricing information are all challenges insurers may need to overcome. But the most significant obstacle for insurers is the ability to keep pace with the constantly changing nature of residential construction.

Orem Software Company Eases Flood Woes — Mar. 4, 2008
Not only does this computer program compute how much drywall would be needed for repairs to a waterlogged basement, but it will quickly calculate the area's going rate for drywall, plus nails and carpet.

Revolutionizing the Way Insurance Claims are Handled — Jan. 24, 2008
Some time back, I was published in a national insurance publication, called National Underwriter. They posted an article I wrote as an op ed piece. In short, my idea has to do with insurance companies going ahead and building an inventory of a policyholder's items before a loss ever occurs. That way, the policyholder does not have to go through hell to recreate their inventory. (Consequently, this idea can apply to automobiles as well.) Well, the world is now one step closer to this idea being a reality.

ILX Construction Training — Sep. 1, 2007
Concrete flatwork, roof trusses, walls and ceiling finishes are some of the topics covered in CD and online courses from ILX Construction Training, a product of Xactware Solutions, Orem, Utah.

Man Learns House is a Loss — Jun. 28, 2007
"I didn't really know what to expect," Panuto said. "When you (hear) total loss, it overwhelms you." Panuto led James Stewart, an independent insurance adjuster for GAB Robins, and Rick Bell, project manager for Disaster Masters in Bellevue, through the burned house to survey the damage Wednesday.

Homeowner Claims: Increase Your Payouts — Feb. 13, 2007
An insurance company that wants to hold down payout costs has several ways to do that. One involves the software designed to help assess financial damages.

The Worst Storm in a Decade Brings Widespread Destruction and Tests Insurers' Resources — Feb. 1, 2007
An unusually mild Atlantic hurricane season was a source of relief for both Southeastern residents and the P&C industry. But almost as if in retribution, a quick succession of winter storms brought catastrophe to the Pacific Northwest. The greatest impact was felt from the Dec. 14, 2006, storm, the brunt of which struck Washington and Oregon.

MetLife Auto & Home Taps Xactware — Aug. 2, 2006
In an effort to speed claims turnaround, Warwick, Rhode Island-based MetLife Auto & Home has chosen Xactware's Xactimate and XactAnalysis estimation software to simplify communication between the carrier's field staff and claims office.

GAB Robins Adds Xactimate Software to its Portfolio of Services — Jul. 31, 2006
PARSIPPANY, N.J., July 31 — GAB Robins North America, Inc., a leader in providing global risk management services, announced today that it has added the Xactimate residential and commercial property-estimating package to its suite of loss adjusting tools in the United States. In addition, all of GAB Robins' loss adjusters have received training on the Xactimate software.

Sento Corp. Cuts Costs, Improves Customer Service for Xactware through eService Center — Aug. 6, 2003
Sento Corporation (NASDAQ: SNTO) a leading provider of integrated, multi-channel customer support, has helped Xactware, Inc. of Orem, Utah improve its key customer support goals through the creation and support of a customer eService Center. For Xactware, a major supplier of estimating software for the insurance and remodeling industries, this meant decreasing the overall cost of supporting its software, while increasing the service given to its customers. Developed in conjunction with Sento, the eService Center at eservice.xactware.com has helped reduce phone support wait times for Xactware customers by 75 percent. Most importantly, the eService Center has provided Xactware customers with a variety of self-support options that were previously unavailable.