XactAnalysis SP Claims Management Software

Claims Management with XactAnalysis® SP

XactAnalysis for Service Providers (SP) is a secure, online management tool for assignment receivers such as insurance repair contractors, cleaning specialists, and independent adjusters.

With XactAnalysis SP, Service Providers can view the same details that assignment senders see — including photos and sketched floor plans.

Any Xactimate customer who has registered an XactNet address can use XactAnalysis SP to better manage their direct repair business.

XactAnalysis® SP Features

You wouldn't drive your car without a dashboard, and you don't have to manage your assignments without one either. With XactAnalysis SP, you have instant dashboards to let you see what is "driving" your business.

Activity Reports

  • Summary of assignment activity, aging, and estimate corrections
  • Average response times for your company
  • Review any assignment online including specifics like scope details, photos, and sketches (2D or 3D)

Customer Satisfaction Surveys

  • Monitor your company's overall consumer satisfaction
  • Read customer comments
  • Send surveys to any of your clients

Secure Your Data

Losing critical electronic assignment files and work products would be devastating for most service providers. With XactAnalysis SP, contractors and service providers have the added confidence of knowing their data is secure. Uploaded assignments are stored on Xactware's secure servers, acting as a back up in the event your system ever fails or data is lost.

Estimate Audit Tool

XactAnalysis SP helps you identify potential estimate scoping errors based on a set of rules designed to seek out estimating overlap and other common estimating problems. This inspection audit process allows you to correct audit issues before the estimate is completed and sent. The same audit capability is available to anyone who uses Xactimate.

Retail Labor Rate Calculator

The Retail Labor Rate represents the most important aspect in calculating the prices you charge for your services. Using the Retail Labor Rate calculator, you can calculate your own Retail Labor Rate or submit pricing feedback for your area.

XactAnalysis Billing Report

View XactAnalysis billing statement details for any month and keep your records up to date. XactAnalysis SP is already included with your assignment costs, so there's no additional charge to use it. You can register here to get a login ID setup for your company right away!

XactAnalysis® SP Assignment Sending and Tracking

XactAnalysis for Service Providers (SP) users have the ability to send assignments to any Xactimate customer with a registered XactNet address, not just those listed under their company. Contractors can even break down the assignments by trade, allowing for greater flexibility and more options.

With XactAnalysis SP you can track and analyze all your assignments from a single dashboard. This can significantly reduce management time, prevent costly mistakes, and help you focus on areas that directly impact your bottom line.

You can also create and track assignments for multiple offices. Service providers can manage multiple offices, divisions, or franchises while still accessing data across the entire enterprise.

Notifications

  • Choose how and when you want to be notified of assignments on a per sender basis, and change them as often as you like
  • They can even use a phone to receive and accept assignments
  • Test notifications verify that your email, fax, pager, or phone notices are working

Action Items

  • Create action items to be reminded during various parts of the assignment phase
  • Use standard workflow action items or enter your own
  • Choose who will perform the action item and when you want to be notified

Completed and Uploaded Assignments

  • Once the assigned estimator has uploaded the completed file, you'll have full online access to line items, photos, sketches, and reports
  • It's an instant, online backup copy of all of your estimates
  • No special software required to send and view assignments-all you need is an Internet connection

Exact Location

  • Latitude and longitude coordinates are listed for each assignment along with a visual map
  • Estimators can import data into mapping software like Microsoft® Streets and Trips or DeLorme Street Atlas USA®

XactAnalysis SP is already included with your assignment costs, so there's no additional charge to use it. You can register here to get a login ID setup for your company right away!

What is the XactAnalysis® Network?

The XactAnalysis Network is Xactware's secure electronic extranet, allowing all industry players to send, receive, and manage estimate data in real-time.

What is an extranet? It's an external network that is accessed securely and remotely, making sure every Xactimate user can share important estimate information. Each Xactimate installation comes with the ability to connect to the XactAnalysis Network through a regular Internet connection-all that is required by the users is to register a unique XactNet address the first time they connect.

An extranet is much more secure than standard email or regular web pages because information can be better encrypted to protect all parties. XactAnalysis utilizes the latest and most advanced encryption available.

What can XactAnalysis SP do for you?

Whether you are an assignment sender or an assignment receiver, XactAnalysis' tools will help you communicate more efficiently, improve quality control, and close your files faster than ever before.

Assignment Senders

  • Track multiple programs all under the same umbrella, such as daily work for staff, mitigation programs, and catastrophe programs
  • Automatically distribute structural or contents assignments-even send an entire group of "batched" assignments to third parties for their management
  • Track assignments at any point and view the details of each completed assignment, including sketches, photos, line items, documents, customer copies, and more
  • Utilize the built-in audits to find common scoping errors and identify training issues
  • View graphical management reports on up-to-the-second data for any part of your network - compare region to region, estimator to estimator, or even compare your data to the rest of the industry
  • Access valuable industry trend reports for the history of material and labor pricing by area, state, and the entire country.
  • Manage your QA and re-inspection programs with special tools
  • Set up rules that will alert you immediately when claim events occur or certain metrics that you define are met

Assignment Receivers

  • Set up how you want to be notified of assignments and receive instant notifications of assignments from multiple assignment senders
  • Automatically upload all estimate information with a single "complete" function
  • Track all assignments sent to you in real-time and view assignment volumes by sender
  • Collaborate with the assignment sender online, including notes and action items that automatically update the electronic claim file
  • View detailed maps of loss locations in the electronic file and integrate with mapping software for turn-by-turn directions
  • Send electronic satisfaction surveys to your customers with the click of a button
  • Send your own assignments or redirect assignments to other Xactimate users

Completed and Uploaded Assignments

  • Once the assigned estimator has uploaded the completed file, you'll have full online access to line items, photos, sketches, and reports
  • It's an instant, online backup copy of all of your estimates
  • No special software required to send and view assignments-all you need is an Internet connection

XactAnalysis® SP System Requirements

Running XactAnalysis for Service Providers (SP) requires that you use Microsoft Internet Explorer 6 (or higher) and that your browser has Active Scripting and Cookies enabled.

XactAnalysis® SP Virtual Classroom Training

XactAnalysis for Service Providers is a secure, online management tool for assignment receivers such as insurance repair contractors, cleaning specialists, and independent adjusters.

Students in this course will be taught features from XactAnalysis for Service Providers and shown how to utilize these features to increase efficiency and accuracy.

  • XactAnalysis SP Training - $149 for two hours

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XactAnalysis® SP Registration

If you are working in an insurance carrier's preferred network or are otherwise receiving assignments to be completed and uploaded using Xactimate, then XactAnalysis SP is just the tool to help you manage all of your assignments. Best of all, access is included at no additional charge!

To start using XactAnalysis SP, please complete the form below and press submit. Fields marked with * are required.

Learn more about XactAnalysis SP.

If you are interested in using our XactAnalysis product designed for assignment senders, please contact our Sales team at 1-800-424-9228 on weekdays from 8:00 a.m. to 5:00 p.m. MST.

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