360Value® Collaboration
Enhance Policyholder Experience
Buying insurance can be an overwhelming experience for property owners. Few understand the complexity of the contracts and the factors that go into setting prices. 360Value offers an optional feature that gives property owners more control over the process.
360Value Collaboration is a unique web-based capability that lets property owners confirm and edit the building information used to estimate replacement costs. Collaborating with customers in this critical process empowers them and makes them feel more confident and satisfied with the overall experience.
Collaboration provides tremendous value to the insurer as well, letting them collect detailed property information from one of the best sources possible—the actual property owner. And it can be done without adding significant underwriting expense.
In addition to efficiently collecting reliable and detailed property information, collaboration helps insurers:
- Track policyholder review and acceptance of replacement cost estimates
- Collect the proper premium based on the actual risk throughout the life of the policy
- Easily get updates from policyholders about renovations and additions for renewals
- Increase customer satisfaction
- Add touch points with customers
- Improve the insurance-to-value of a portfolio