Xactware Solutions Overview
Xactware’s suite of software tools and services streamline the claims supply chain. With its customisable solutions, insurance professionals and service providers, such as flood and fire restoration specialists and building contractors, can monitor and manage their performance in greater detail than ever before. By reducing redundancies in the process and providing detailed real-time reports, Xactware’s solutions reduce claims processing costs, minimise errors, and increase the accuracy and speed of settlements.
Xactware, which supports 18 of the top 20 insurers in the US and eight of the top 10 insurers in Canada, consistently reduces clients’ cycle times, improves indemnity cost control, and increases customer satisfaction rates. U.K. property insurance professionals who use Xactware’s technology cut indemnity costs by up to 20 percent, significantly reduce claims lifecycles, and provide policyholders with a smoother, faster, and more transparent claims journey.
Claims Estimating
Xactimate
No matter what type of repair estimating you do, Xactimate has the features and data to make the job faster and more detailed than it has ever been before. Estimate graphically using Sketch to draw a floor plan, then click on the items you want to add. Estimate by room or by trade and integrate seamlessly with XactAnalysis or XactContents (priced separately).
Xactimate Express
Xactimate Express is an online estimating application that is specifically designed for call centres and desk adjusters who handle building or contents claims over the phone. This product, which is ideal for both entry-level and experienced adjusters, equips you with all the tools that you need to estimate and settle claims over the phone using a single system. What’s more, should the need arise, you can quickly and easily forward the claim to a field adjuster. Plus, Xactimate Express also lets you set up rules and thresholds for how a claim gets handled. The product is not only secure and easy to use, but requires minimal training.
XactContents
Xactware's powerful contents database is available as an added module inside of the Xactimate estimating system. Users can combine contents and structural estimates if they choose and search thousands of content items by manufacturer, model, or description.
Claims Management
XactAnalysis
XactAnalysis is an extremely powerful assignment network and analytical tool. Send or receive assignments, track the status, and view reports that help you pinpoint potential problems and solve them. As claims flow through its full-cycle network, XactAnalysis constantly monitors the data to help identify areas of opportunity.
XactAnalysis SP
XactAnalysis for service providers (SP) gives contractors and other repair pros the same powerful tools used by insurers. Service providers can see the status of their files, drill-down for more detail, and get unprecedented analytics from the XactAnalysis reports.