Claims Estimating with Xactimate^® Express

Xactimate Express is an online application that provides your company’s call centre agents and desk adjusters with all the tools they need to process and settle building and contents claims over the phone. This product allows you to create an estimate even if you don’t have a lot of construction and/or adjusting experience. Moreover, the solution is secure, easy to use, and requires minimal training.

With Xactimate Express, you can:

• Reduce your cycle times and increase your customer satisfaction via using tools that enable you to quickly gather the right information from policyholders and minimise duplicate data entry on estimates.
• Quickly search for, find, and estimate building and contents items using visual images and diagrams.
• Automatically get a list of suggested building or contents items that may pertain to what you’re estimating.
• Establish rules and thresholds for how a claim gets handled.
• Get up-to-date pricing that’s consistent with the pricing data used by your company’s field adjusters.
• Easily transfer a claim that’s in progress to a field adjuster should the need arise. (For example, if a claim becomes too large or too complex for an over-the-phone settlement).

Plus, since Xactimate Express is an online application, you can rest assured that you’ll always have access to the latest version of the product!

To learn more about Xactimate Express, contact your account representative or our sales team at 020 7680 4970.