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Xactimate

Xactimate System Requirements

Xactimate runs on three platforms: desktop, online, or mobile.

Desktop

Xactware invests a great deal to emulate and test hundreds of combinations of hardware and software scenarios. We focus on the scenarios predominant in the market that will return the best results for our customers. Xactimate system requirements often correspond to the same trends established by Microsoft.

A Microsoft “System Rating” of 4.0 is recommended for the best possible Xactimate performance results. This rating can be found on Windows 7, Windows 8.1, and Windows 10 computers. A comprehensive list of system requirements can be found below.

Xactimate and other Xactware products are not supported on a Mac, as it has not been tested on an Apple Operating System. Xactware products work with a number of Windows operating systems – check the chart below to see if your operating system supports the specific product in which you are interested. Xactware does support machines using a dual boot configuration as long as only one operating system is running at a given time, and as long as that operating system is supported.

Please see the Xactware Lifecycle Support Policy for information regarding previous supported versions of Xactimate desktop.

View our release schedule for future release dates.

Desktop Local Install

Operating Systems:

  • Windows 8.1, 64-bit
  • Windows 10, 64-bit

Technical Specifications:
Xactimate can also be used on any Desktop, Laptop, Tablet PC, Convertible, or Netbook that supports these system requirements.

Important note: If your system is an enterprise solution as administered by a dedicated IT team, contact your Xactware account manager before proceeding with setup.

If you do not have a systems administrator or account manager, but still have questions, please reach out to Xactware support at 1300 00 XACT (9228).

SpecificationRecommended for Best Results
Processor A dual core processor (examples: Intel Core 2 Duo or AMD Athlon 64 X2)
Video Card Open GL 2.0-compatible graphics with 512 MB of VRAM and latest drivers (examples: ATI X1600 Pro or NVIDIA 7800 GTX )
Memory 4 GB of RAM or more
Hard Drive 10 GB of continual free space is recommended to run Xactimate. A 7200+ RPM drive is recommended.
Resolution Monitor resolution set at 1920x1080 with 100% scaling or set at a similar or higher quality
Internet A broadband Internet connection is recommended.

Xactimate version 28 Network Install

Xactimate version 28 supports client-server networks when running Windows Server 2008/2012. Xactimate 28 also supports peer-to-peer networking.

Small Office Network:
Typically a Small Office Network consists of 10 workstations or less, where program and data reside on the same server.

SpecificationRecommended for Best Results
Server Processor A dual core processor (examples: Intel Core 2 Duo or AMD Athlon 64 X2)
Server Memory 4 GB of RAM
Server Hard Drive 30 GB of continual free space is recommended to run Xactimate. A 7200+ RPM drive is recommended.
Internet A broadband Internet connection is recommended.

Enterprise Network:
Typically an Enterprise Network consists of 10 or more workstations in a data centre or large office. Hardware requirements must meet those of a small office network, but may be greater depending on the size of the network. Due to the user limitations of Microsoft SQL Server Express Edition, it is recommended that Microsoft SQL Server 2005/2008 be used in an Enterprise Network environment. Please consult with an IT professional to determine the requirements necessary to meet the needs of an Enterprise Network.

Using Disto Devices with Xactimate desktop

Bluetooth 4.0 is required for Microsoft Windows machines as well as the Disto device:

These DISTO devices require a computer with Bluetooth 4.0:

  • D110
  • D1
  • D2BT

These DISTO devices require a computer with Bluetooth 4.0 and a Leica DISTO plugin:

  • D510
  • D810
  • S910

Online

Operating Systems:

  • Windows 8.1, 64-bit
  • Windows 10, 64-bit

Technical Specifications:

Xactimate can be used on any desktop, laptop, tablet PC, convertible, or netbook that supports these system requirements.

For the best experience with the new version of Xactimate online, we recommend you use a computer with the following minimum system requirements:

SpecificationRecommended for Best Results
Browser Chrome, Firefox, or Edge (version 79 or higher). Third-party cookies must be enabled.
Processor A quad-core processor (examples: Intel Core i5 or Core i7, AMD A10 or FX)
Video Card Open GL 2.0-compatible graphics with 512 MB of VRAM and latest drivers (examples: ATI X1600 Pro or NVIDIA 7800 GTX ) or equivalent integrated graphics
Memory 16 GB of RAM or more
Hard Drive 30 GB of continual free space and a solid-state drive
Resolution Monitor resolution set at 1920x1080 or higher
Internet A broadband Internet connection

Required

  1. .NET Framework 4.7.2
  2. Visual C++ Redistributable for Visual Studio 2012 Update 4

For the best experience using the classic Silverlight version of Xactimate online, we recommend you use a computer with the following minimum system requirements:

  • Windows 8.1, or Windows 10
  • At least 1.5 GHz processing speed
  • At least 1 GB of RAM
  • Minimum screen resolution of 1024 x 768
  • A broadband Internet connection
  • Internet Explorer 11 with the latest version of Silverlight

Mobile

Apple

  • Apple devices which support iOS 13 and above
  • A periodic internet connection is required to sync; the application can be used offline
  • An Xactimate online account

Android

  • A device using 7.0 (Nougat) - Android 10
  • A periodic internet connection is required to sync; the application can be used offline
  • An Xactimate online account

Xactimate mobile for Android has been tested on a number of devices. For the best application performance, Xactware recommends the following Android devices:

Tablets

  1. Samsung Galaxy Tab S3
  2. HUAWEI MediaPad M3
  3. Google Pixel C (no GPS support)

Please Note: Dell tablets are not supported.

Phones

  1. Google Pixel 2
  2. Google Pixel XL2
  3. Samsung Galaxy 8
  4. Samsung Galaxy S8+
  5. Samsung Galaxy S9
  6. Samsung Galaxy S9+
  7. Samsung S20

Why only these Android devices?

Using Disto Devices with Xactimate mobile

Bluetooth 4.0 is required for iOS or Android mobile devices as well as the Disto device. Using DISTO on Android also requires 6.0 (Marshmallow) or higher.