Xactware News

Outsource Services Group Implements Xactware Products

Integration promotes consistency, efficiency throughout loss adjusting cycle

 — 20 October 2011 — 

Outsource Services Group (OSG), the leading supplier of services solutions to the Irish insurance market, has adopted Xactware’s products to provide its customers with a consistent, efficient approach to property loss adjusting.

OSG will integrate Xactimate® and XactAnalysis®, Xactware’s claims estimating and claims management solutions, throughout the entire supply chain of its Property Loss Adjusting Service, which delivers claims inspection and adjusting services for a wide range of losses. OSG managers said the implementation enables the company to streamline the claims journey and improve customer service.

“Throughout the testing and evaluation process, Xactware has proven its ability to develop solutions that benefit OSG and its clients,” said Danny Donohoe, executive director, OSG. “The coupling of Xactware tools and our business model enhances OSG’s ability to adapt to the ever-evolving property insurance industry.”

As a global leader in claims technology for the property insurance industry, Xactware supplies insurers, adjusters, and service providers with solutions that enhance the property loss adjusting cycle — from first notice of loss to final settlement. Property professionals who use Xactimate also consistently report greater control over indemnity spend and claim costs, and XactAnalysis helps users increase claims-handling transparency.

“OSG has a well-deserved reputation as a premier provider of claims services in Ireland,” said Vernon Davenport, Xactware’s director of European operations. “Xactware welcomes the opportunity to support the company in its efforts to provide high-quality customer service.”

About Outsource Services Group Ltd.

OSG (Outsource Services Group Ltd.) is the premier provider of professional managed service solutions to the insurance and financial services market in Ireland with headquarters in Sandymount, Dublin. Established in 1984, OSG has progressed through indigenous growth, strategic recruitment, and business acquisition. OSG services in excess of 100 major blue chip clients in the insurance and financial services market. The company offers professional services such as claims management, sales, customer service, and consultancy and, as a member of the international VRS network, can provide services in more than 70 countries worldwide through a further network of 300 offices. The company employs 270 people with a wide diversity of professional and technical skill sets and also has 9 service centres located throughout Ireland.

About Xactware

Xactware Solutions (Xactware) is a Verisk Analytics company specialising in the property insurance, refurbishment, and restoration industries. Xactware’s applications include buildings and contents estimating programs for PCs and tablet PCs, as well as powerful online systems for reinstatement cost calculations, estimate tracking, and data trending in real time.

For more information about Xactware’s products and services, call Xactware at 00 44 20 7680 4970 or visit www.xactware.com/en-gb/.