Case Studies
Case Studies
LV= General Insurance
When LV= General Insurance, the U.K.’s largest friendly society, switched to Xactimate, XactAnalysis, and ClaimXperience from Verisk, not only did their business accelerate, but their customer satisfaction shot up dramatically.
The Repair Team
Today’s technology allows restoration firms to devote more quality time with their customers. This short video shares how Melbourne-based TheRepairTeam uses Xactimate to scope and estimate work with greater speed and precision — giving them more time to provide the outstanding customer service they’re known for.
The Davies Group
Verisk and The Davies Group were jointly awarded the trophy for ‘Best Use of Technology for Customer Experience in Claims’ based on a tailored deployment of video-streaming technology.
Outsource Services Group
Outsource Services Group, a broad-based managed service provider for the insurance industry, uses Xactimate to improve control of claim costs, reduce file lifecycles, and enhance the customer experience.
Louisiana Citizens Property Insurance — Xactimate and XactAnalysis
Louisiana Citizens Property Insurance uses Xactware solutions and industry best practices to improve its ability to deliver fast, effective claims service, even in the most extreme circumstances.
