Case Studies

View the latest Xactware case studies to learn how industry-leading companies are using our products and services to save time, increase accuracy, and improve customer satisfaction.


LV= General Insurance

When LV= General Insurance, the U.K.’s largest friendly society, switched to Xactimate, XactAnalysis, and ClaimXperience from Verisk, not only did their business accelerate, but their customer satisfaction shot up dramatically.

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The Repair Team

Today’s technology allows restoration firms to devote more quality time with their customers. This short video shares how Melbourne-based TheRepairTeam uses Xactimate to scope and estimate work with greater speed and precision — giving them more time to provide the outstanding customer service they’re known for.

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The Davies Group

Verisk and The Davies Group were jointly awarded the trophy for ‘Best Use of Technology for Customer Experience in Claims’ based on a tailored deployment of video-streaming technology.

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Outsource Services Group

Outsource Services Group, a broad-based managed service provider for the insurance industry, uses Xactimate to improve control of claim costs, reduce file lifecycles, and enhance the customer experience.

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Louisiana Citizens Property Insurance — Xactimate and XactAnalysis

Louisiana Citizens Property Insurance uses Xactware solutions and industry best practices to improve its ability to deliver fast, effective claims service, even in the most extreme circumstances.

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