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The Dominion Renews Xactware Contract

TORONTO, 
Canada and OREM, Utah
 — Tuesday, September 29, 2009 — 

The Dominion of Canada General Insurance Company has extended a deal to continue using Xactware's leading estimation software and full-cycle claims assignment network and analytical program.

The Dominion uses the Xactimate estimating system to help determine the costs of repairs when an insured property is damaged. Xactimate contains up-to-date regional pricing research, a sophisticated floor-plan sketching and graphical estimating module, and a host of other features designed to help The Dominion's staff compile detailed estimates efficiently. The Dominion also uses the XactAnalysis claims assignment network and analytical tool to send claims assignments to adjusters and other professionals. Completed estimates are sent back over the same network. Files can include floor plans, photos of the damage, and recorded audio files. Alerts and analytical data help The Dominion make sure their customer-service standards are being met.

"The Dominion is one of Canada's first insurance companies, "said Joel Dagenais, President of AXP Software, which is Xactware's exclusive Canadian representative, "And they have a long history of providing superior customer service for their policyholders. Xactware tools help The Dominion's skilled professionals quickly determine the needed repairs and to get their policyholders back on their feet as soon as possible."

"Xactware products didn't require us to change the way we do business, "said Nora Hohman, The Dominion's V.P. Claims Operations. "Instead it allowed us to use the knowledge and culture we've built over more than 120 years and incorporate it into a system that makes it much easier and faster to do the things we do best."


About The Dominion
Canadian owned and operated since 1887, today The Dominion is one of the country's largest property and casualty insurers. The Dominion takes pride in providing Canadians with confidence that the cars, homes and businesses they value are protected. A fierce advocate for consumer interests, The Dominion is committed to making sure the insurance system works best for consumers. The Dominion strongly believes consumers should have access to independent, professional advisors, who provide advocacy and choice, which is why they distribute their products exclusively through independent brokers. The Dominion's priority is to earn and maintain the trust and loyalty of policyholders, employees and business partners. Visit www.thedominion.ca.

About Xactware
Xactware Solutions, Inc. ("Xactware") is a wholly owned subsidiary of ISO specializing in the property insurance, remodeling and restoration industries. Xactware's technology tools include software estimating programs for PCs and tablet PCs, as well as powerful online systems for replacement-cost calculations, estimate tracking and data trending in real time.

For more information about Xactware's products and services, contact Xactware at 1-800-424-9228 or contact us online.

About ISO
A leading source of information about risk, ISO provides data, analytics, and decision-support services to professionals in many fields, including insurance, finance, real estate, health services, government, human resources, and risk management. Using advanced technologies to collect, analyze, develop, and deliver information, ISO helps customers evaluate and manage risk. The company draws on vast expertise in actuarial science, insurance coverages, fire protection, fraud prevention, catastrophe and weather risk, predictive modeling, data management, economic forecasting, social and technological trends, and many other fields. To meet the needs of diverse clients, ISO employs an experienced staff of business and technical specialists, analysts, and certified professionals. In the United States and around the world, ISO helps customers protect people, property, and financial assets. For more information, visit www.iso.com.