Consulting for insurance carriers

Insurance carriers work with many partners that assist with handling their claims. Xactware consults with carriers and all of their partners to create the expertise necessary to accomplish project goals.

At the onset of the partnership, Xactware consultants will use interviews, ride-alongs, analytics, training, and more to gain understanding of pain points, processes, and goals. We modify consultations for each individual company to achieve the successes that were set out at the project launch. Success criteria includes (but is not limited to):

  • Workflow optimization
  • Workflow specific training
  • Data analytics on your estimating process(es)
  • Subject Matter Expert (SME) creation
  • Playbook/guideline development for consistent interactions with business partners
  • Product Integration
  • Preference and Profile configuration
  • Change management plans

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