Consulting Results

Every business is unique, and no two successes are alike.

Following an individualized consultation plan, your company will measure return on your investment through additional workflow efficiencies, indemnification, process improvement, policy modification, and automation.

A mid-tier insurance carrier saved $25M in one year after implementing our best practices and change management philosophy. Rolling out the recommendations to 350 adjusters, the company saw overall claim expenses reduced and cycle times reach industry benchmarks.

A national insurance carrier reduced cycle times by half while improving accuracy by 20 percent. They had turned to Xactware to educate their claims leadership and assist their LSS Blackbelt office in managing the change.

A regional insurance carrier established their ability to ramp up and ramp down for catastrophes. Xactware consulting also helped them build a playbook that addressed other current needs and set in motion achievable plans for growth.

What a year can accomplish

Over the course of a year, one major national carrier experienced profound measurable improvements in multiple areas.

  • Dive deep into products and features
  • Estimate Reviewers – Reduced time to settlement by 64 hours
  • Automating Benchmark reporting – saved over 790 hours for adjusters
  • Process changes that could result in over 2k hours for claims professionals
  • Xactimate configuration changes savings of over 27k hours
  • ClaimXperience workflow automation saving thousands of hours for claims professionals