Xactimate Downloads

Thank you for requesting the latest Xactimate desktop update

Currently using Xactimate 28? Select the Update tab below for the download link and installation instructions.

Want to upgrade from a previous version to Xactimate 28imate 27? Select the Full Install tab below for the download link and installation instructions.

Before downloading, please review our system requirements.

  • Full Install
  • Complete the following steps to install the Xactimate 28 upgrade.

    1. If you haven't already, create an Xactware ID
    2. The version or versions of Xactimate you may need will depend on which insurance carriers or other assignment senders you support. Take a moment and see which Xactimate version you need.
    3. Download the Xactimate 28 (1.0 GB) product version and SAVE the file to your computer. If you do not save the file, you will be prompted to reboot your computer.
    4. Once the download has finished, click to Run the file.
    5. After the self-extracting process completes, click the Xactimate icon on your desktop to finish the installation.
    6. When the Enter Key Code window appears, enter your key code found in your confirmation email.

    The version or versions of Xactimate you may need will depend on which insurance carriers or other assignment senders you support. This form will allow you to see which insurance carrier profiles are on your Key Code and the current Xactimate version they support.

    Please enter your 20 digit Xactimate Product Key Code below and click Submit.

     
  • Update
  • Complete the following steps to install the Xactimate 28 SU27 (198 MB) update.

    1. Only install the update if you are currently using Xactimate 28 (it will not work with Xactimate 27.x). If you are currently using 27.x, you can upgrade to Xactimate 28 using the Full Install tab.
    2. Xactware recommends performing a data transfer backup prior to any update.
    3. Finish your work and close Xactimate.
    4. Download Xactimate 28 desktop update (SU27).
    5. Once the download has finished, click to Run the file.
    6. After the update is complete, you can continue using Xactimate.

    Multi-Version Installs

    Some Xactimate users may need multiple versions of Xactimate installed on the same machine (i.e. writing claims in both Xactimate 28 and Xactimate 27 to support multiple assignment senders). The multi-version installs for Xactimate are as follows:

    Version 27.5
    Download

    Version 27.3
    Download

    Version 27.1
    Download

    Additional Assistance

    Links to more detailed installation instructions are available  for the following:

    PDFXactimate 28


    PDFXactimate 27


    24/7 online technical support is available at our
    eService Center where you can register or login to access a live technician free of charge.

    You can also contact Xactware phone support Monday through Friday between 6 a.m. and 6 p.m. Mountain Time by calling 800-710-XACT (9228). A $20 fee may be charged for telephone assistance. If you choose this option, please have your credit card ready.