The combination of XactContents and a well-led team of knowledgeable and committed experts can significantly reduce personal-property claims handling costs, improve accuracy, improve the service provided to the policyholder, and improve customer satisfaction.

Case Studies

Download XactContents Theft Loss Case Study

Download the XactContents Case Study

By finding a way to improve a successful team, a top-20 insurance carrier settled theft-loss claims more quickly and accurately, improved customer satisfaction, and reduced claims handling costs.

Less than six months after implementing a new approach that centered on the XactContents personal property estimating solution from Xactware, an elite theft-loss team cut their claims cycle time in half, reduced their outside vendor costs by 97%, and increased their productivity by 34%. More than 80% of all estimates handled by the theft-loss estimation team were turned around in less than a day.

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