The combination of XactContents and a well-led team of knowledgeable and committed experts can significantly reduce personal-property claims handling costs, improve accuracy, improve the service provided to the policyholder, and improve customer satisfaction.
Case Studies
Download the XactContents Case Study
By finding a way to improve a successful team, a top-20 insurance carrier settled theft-loss claims more quickly and accurately, improved customer satisfaction, and reduced claims handling costs.
Less than six months after implementing a new approach that centered on the XactContents personal property estimating solution from Xactware, an elite theft-loss team cut their claims cycle time in half, reduced their outside vendor costs by 97%, and increased their productivity by 34%. More than 80% of all estimates handled by the theft-loss estimation team were turned around in less than a day.
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