Bringing Change to Property Preservation
XactPRM Technical Support
All Xactware products include extensive context-sensitive helps. Xactware also offers 24/7 support through:
- Searchable self-help support
- Free live chat
- Free email support
Phone support (additional fee)
Although most people prefer the free 24/7 live chat support, Xactware customer support specialists are also available to take phone calls to address any Xactware-related issues for an additional fee of $20 per case. Phone support is open from 6 a.m. to 6 p.m. Mountain Time 363 days a year (closed Christmas Day and New Year’s Day) at 1-800-710-9228.