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Which Certification Program is Right for You?

The Xactimate and ClaimXperience trainer certification program serves a variety of different training objectives and customer needs. The program provides two core paths:

Certified Trainer (XCT and CXCT)

The first path is to become an Xactimate Certified Trainer (XCT) or ClaimXperience Certified Trainer (CXCT). In this path, trainers are trained by Xactware. Those who successfully complete the program receive Xactimate Certified Trainer status, become certified by Xactware, and are given access to valuable training resources. This path typically is intended for professional training organizations who want to maintain a competitive edge by providing the highest quality of Xactimate training available while gaining a competitive edge in the Xactimate and ClaimXperience training market. Those who complete the requirements are granted the elite status of Xactimate Certified Trainer or ClaimXperience Certified Trainer.

Once certified, Certified Trainers will have the privilege of providing authorized Xactimate or ClaimXperience training while being certified and promoted by Xactware. XCT and CXCT status ensures that Xactimate users are trained in accordance with Xactware’s high standards. This high caliber of

training assures that employers and those seeking to be trained on Xactimate are properly trained. Students trained by an Certified Trainer are prepared to get the job done right.

Xactware will certify a trainer who completes all requirements for a two-year period. At the end of the two-year period, the certification status will expire and must be renewed.

Affiliate Trainer (XAT and XCAT)

The second path is to become an Xactimate Affiliate Trainer (XAT) or ClaimXperience Affiliate Trainer (CXAT). In this path, trainers are trained by Xactware and given access to valuable training resources. This path typically is intended for trainers who provide internal training to employees as a business support function. This path is also for trainers who want to provide the highest quality of Xactimate or ClaimXperience training but are not interested in the competitive advantage of being certified, endorsed, or promoted by Xactware.

After completing the Train-the-Trainer class and passing the trainer exam, participants receive a certificate indicating they have completed Xactware’s Train-the-Trainer program.

Because Affiliate Trainers do not participate in an onsite training observation and evaluation like Certified Trainers, they are not certified by Xactware. They are, however, well-prepared to provide high-quality Xactimate training.

The Affiliate Trainer status is good for a two-year period. At the end of the two-year period, the Affiliate Trainer status will expire and must be renewed.

Xactimate

Xactimate Certified and Affiliate Trainers (XCT, XAT) will receive instruction on the tips and tricks of building estimates with Xactimate and fully harnessing the power of the product. They will see the best way to share that information with their students. XCT’s and XAT’s will receive the following as part of the program:

· Student Manual for the Learning Xactimate

· Train the Trainer Xactimate manual

· Access to the Trainer Resource library which includes PowerPoints, outlines and facilitation materials

· Access to Xactimate instance

· Access to XactAnalysis Instance

· Discounts on Xactimate learning products. (mousepads, workbooks)

· Certified Trainer Certificate (XCT’s only)

· Listed on the Xactware Certified Trainer Directory

The Xactimate and Certified and Affiliate trainer course includes a 3 day train the trainer class. During the class attendees will be taught the most effective way to train Xactimate and will have the opportunity to teach a topic in front of the group and receive feedback on their facilitation.

ClaimXperience

ClaimXperience Certified and Affiliate Trainers (CXCT, CXAT) will receive instruction on how to collaborate with the policy holder and best practices for what technology and devices to use. They will also learn how to share this product with users in live setting, which can be a challenge when switching roles. Program participants will learn how seamlessly switch between roles and how to demo various scenarios with their own students. CXCT’s CXAT’s will receive the following as part of the program:

· Access to videos and ClaimXperience course

· Access to the Trainer Resource library which includes PowerPoints, outlines and facilitation materials

· Access to ClaimXperience instance

· Access to XactAnalysis Instance

· Certified Trainer Certificate (CXCT’s only)

· Listed on the Xactware Certified Trainer Directory

The ClaimXperience and Certified and Affiliate trainer course includes a 1 day train the trainer class. During the class attendees will be taught the most effective way to train ClaimXperience and will have the opportunity to teach a topic in front of the group and receive feedback on their facilitation. Participants will practice demoing the product across multiple roles and scenarios.