Sponsors

Platinum Sponsors

Amcat BELFOR Property Restoration Blackmon Mooring
Bradley Stinson & Associates,  Inc. CCA Global Partners
Crawford Contractor Connection Eberl Claims Service First Choice Repair
Integrity Adjusters Paul Davis Restoration Pilot Catastrophe Services, Inc.
Rainbow International RJMW Wardlaw Claims Service
Worley

Gold Sponsors

Accurence - SettleAssist CRC - The Disaster Response Experts Interstate
ITEL Legend Brands PODS
PSA    

Media Sponsors

Claims Magazine Cleaning and Restoration ICS Cleaning Specialist
R&R Magazine

Platinum Sponsor Profiles

Amcat Amcat Adjusting Services
back to the top

Amcat provides property claims adjusting services designed to augment carrier claims operations following primarily environmental-related catastrophes. Amcat delivers qualified, informed, and well-managed teams of adjusters to address policyholders' needs and associated property damage claims in a timely fashion.

Our company is continually working to improve its approach to handling claims, integrating leading services such as Xactimate, XactAnalysis, and tailored versions of indexing, accounting, and management applications. These web services allow for seamless operations wherever the internet is accessible.

Amcat’s proven ability to observe and manage key operational metrics ensures the best combination of speed and accuracy is achieved. The company operates an accredited training facility in Irving, Texas, for all levels of insurance adjuster training and educational needs. The curriculum includes classes in basic adjusting, estimating software, and client-specific certification.

Promise less, deliver more – this service principle drives Amcat’s approach to serving client, policyholder, and adjuster with transparency and integrity. Being able to exceed expectations is merely a starting point for Amcat.


BELFOR Property Restoration BELFOR Property Restoration
back to the top

BELFOR USA is part of the world’s largest disaster restoration company and is the premier provider of property recovery services in North America. With 120 offices across North America and more than 2,000 full-time, experienced restoration specialists on our team, BELFOR USA can respond immediately with experienced manpower and specialized equipment to quickly stabilize your disaster scene. As veterans of the disaster recovery industry, we’ve restored property damaged from almost every imaginable peril. Experience is the best teacher of large loss management. Our teams quickly rein in the chaos and perform timely restoration procedures that will keep your property damage and business interruption to a minimum. BELFOR USA is well positioned to respond anywhere in North America. If your loss occurs overseas, we can link you to international resources through our BELFOR locations in 24 countries. Visit www.belfor.com or reach the 24/7 hotline at 800-826-3333.


Blackmon Mooring Blackmon Mooring & BMS CAT
back to the top

Blackmon Mooring & BMS CAT specialize in the restoration and reconstruction of residential and commercial properties on a global basis. From hurricanes, fires and earthquakes to floods and mechanical breakdowns, we stabilize the loss site, determine the scope of damage, and restore the property to pre-loss condition. Our focus on service, flexibility, urgency, experience, training, and staffing make Blackmon Mooring & BMS CAT prime partners to meet your disaster recovery and property restoration needs.

Our superior operational expertise in disaster recovery and property restoration enables customers to return to their homes or daily operations quickly, reducing the amount of interruption they experience as a result of their loss. Our goal in every loss situation is to provide efficient, cost-effective restoration services tailored to the property owner’s needs. Blackmon Mooring & BMS CAT provide customers with a complete restoration, mitigation, and emergency response program in just one phone call. We have the resources and skills necessary to handle multiple projects simultaneously, area-wide and throughout the world.

For more than 60 years, our companies have provided a full line of restoration and construction services to residential and commercial customers around the globe.


Bradley Stinson & Associates, Inc. Bradley Stinson & Associates
back to the top

Bradley Stinson & Associates, Inc., is a premiere, full-service claims administration corporation, providing superior claims administration and experienced licensed adjusters to preferred property and casualty carriers. Bradley Stinson is dedicated to building long-term relationships with our business partners. Our firm stresses quality files, professional demeanor, and personalized customer service tailored to your company’s needs.

Bradley Stinson & Associates provides customized claims support in:

  • Daily Claims
  • NFIP
  • Liability
  • Mediation-Arbitration
  • Large Loss-EGA/GA
  • Quality Assurance
  • Coastal-Inland Marine
  • Residential
  • Field Investigations
  • Catastrophe Claims
  • Commercial
  • Sinkhole
  • Insured to Value Evaluation
  • Mobile Home
  • Appraisal
  • Litigation
  • Desk Examiners
  • Underwriting
  • General Auto
  • Foreclosure Inspections

We also offer national catastrophe response:

  • Tornado
  • Ice Storm
  • Hail Storm
  • Tsunami
  • Riot
  • Agricultural
  • Environmental
  • Earthquake
  • Flood
  • Fire
  • Hurricane
  • Windstorm

FAST, EFFICIENT AND EFFECTIVE CLAIMS MANAGEMENT SOLUTIONS


Business Networks Business Networks
back to the top

Business Networks comprises geographically non-competing remodelers or insurance restoration professionals at similar revenue figures and stages of growth. Group members meet face to face twice a year for three days, sharing financials, forms, and ideas for growth. They offer one another support for everything from firing an employee to opening a new office to personal issues. Most importantly, they challenge each other to meet goals or face consequences. Business Networks helps you survive in this time of economic change.


CCA Global Partners CCA Global Partners
back to the top

CCA Global Partners is one of the largest cooperatives in the world with 15 affiliated companies and over 2,700 locations worldwide, including the United States, Canada, Australia and New Zealand. CCA Global Partners has been dedicated since its inception in 1985 to helping independent entrepreneurs gain scale and be more competitive in their marketplaces. Today, CCA Global and it’s Carpet One and Flooring America brands are proven, trusted service providers to the property insurance industry. Carpet One and Flooring America are the largest providers of flooring to the property insurance industry, serving all 50 states and 95% of U.S. population. CCA has developed an elite network of Carpet One and Flooring America stores specifically trained to determine when wood, engineered, or laminate flooring can be repaired versus replaced. These stores are part of CCA’s Wood Refinishing network, trained and certified by the National Wood Flooring Association and Bona Chemical. Currently CCA is also starting a new cooperative for General Contractors called Lionsbridge Contractor Group. Lionsbridge contractors will have access to the same tools as Carpet One and Flooring America members so they, just like our flooring companies, can deliver a remarkable experience for the policyholders they serve.


Crawford Contractor Connection Crawford Contractor Connection
back to the top

Crawford Contractor Connection is located in Jacksonville, FL, and is a division of Crawford & Company, the world’s largest independent provider of claims management and related solutions to the risk management and insurance industry, with a global network of more than 700 locations in 63 countries. Contractor Connection is the industry’s largest independently managed contractor network, with more than 4,000-plus general and specialty contractors providing a seamless solution for high-quality repair services to property and casualty insurance carriers and consumer markets. Contractor services are available for commercial and residential properties in the United States and Canada. Information: www.contractorconnection.com.


Eberl Claims Service Eberl Claims Services
back to the top

Having worked every major U.S. catastrophe as well as countless daily claims since 1987, Eberl is a trusted name in claims handling. We have garnered a reputation as a company that provides the highest level of customer service excellence for you and your customers, as well as accurate and efficient claims handling. When you partner with Eberl, you draw upon our extensive experience and industry knowledge to create the ideal claims handling solution.

Eberl handles more than 100,000 claims annually, from small residential claims to multimillion-dollar commercial losses and everything in between. During the last two decades we have provided our services to clients on all significant catastrophes, most notably: Hurricanes Andrew through Irene; the Loma Prieta & Northridge Earthquakes; the Oklahoma City & Joplin tornado outbreaks; the Oakland Bay & Southern California fires; as well as countless other wind, hail, flood, and freeze losses throughout the United States. We seamlessly handle large volumes of claims in times of great need; in fact, it’s our specialty.

Although we know it can be hard to trust someone to settle your claims, we have the skill, integrity, and experience to give you confidence in partnering with Eberl for all of your claims handling needs. We offer a variety of claims handling solutions, from catastrophe to daily claims—including auto, residential, commercial, business interruption, environmental, casualty and liability.


First Choice Repair First Choice Repair
back to the top

First Choice Repair is a third-party administrator based in Jacksonville, Florida, that offers a managed repair program that provides a network of national, regional, and local credentialed contractors to assist property insurance carriers’ policyholders with restoration services, including roofing, mitigation, flooring, furniture/cabinets, textile/dry cleaning, tarping, board-up, debris removal, and general contracting. The First Choice Repair solution is a one-stop program for our insurance partners’ customers. Certified contractors offer quality restoration services that include an extended warranty and a personal customer concierge to guide the customer through the repair process, ensuring the highest customer satisfaction and service in the industry.

After years of optimized growth, First Choice Repair has positioned itself as a key leader in the managed repair industry, and its long standing strategic partnership with Xactware has been a major contributor to that success. By leveraging Xactware’s suite of best-in-class products, First Choice Repair has recruited top-rated restoration and repair experts across the country. Having a network of contractors using Xactware’s suite of products allows First Choice Repair to offer a comprehensive managed repair solution to the nation’s top insurance carriers.

By working closely with our partners, First Choice Repair is committed to providing outstanding customer service, quality restoration, and the latest in technical solutions. Feel free to contact us 800-587-4243 to speak with a customer service representative, or visit our website at www.firstchoicerepair.com.


Integrity Adjusters Integrity Adjusters, LLC
back to the top

Integrity Adjusters, LLC, is a national provider of damage appraisal, claims examining, and inspection services for the residential and commercial property and casualty insurance industry. We focus on the property insurance market and count some of the largest insurers as our customers. Integrity offers you:

  • Field Inspection and Damage Appraisal — Trained and qualified employee personnel provide territory-specific coverage. Integrity Adjusters meets standards for licensing compliance and commercial insurance.
  • Multi-level Quality Control — Staff team leaders work in conjunction with client examiners to build additional checks and balances on thoroughness and accuracy of final reports.
  • Re-inspection and Cleanup — A quality audit program ensures that all assigned reporting and subsequent settlements are built upon an accurate investigation of the loss.
  • In-House Customer Service Capacity — Systems and personnel can assist in loss reporting, data entry, and daily customer response turnaround. We maintain a web-based management system to provide the real-time data necessary to constantly monitor all phases of the claims process.

Our Commitment – We want to help you protect your customer relationships, control losses, and manage expenses. The keys to solid execution are preparation, proactive management, and accountability.

For more information, visit www.integrityadjusters.com or call 866-433-2877.


Paul Davis Restoration Paul Davis Restoration
back to the top

Paul Davis is a franchise organization with more than 300 independently owned and operated franchises across the US. Since 1966, Paul Davis has been an innovative leader in the areas of property damage clean up, restoration, and reconstruction for damage due to water, fire, mold, storms, or other disasters. We work across the U.S. serving our residential, institutional, and commercial customers 24/7. We are also experienced in cleaning and restoring contents, including clothing, furnishings, and electronics, to their pre-loss condition. We have built our heritage one project at a time, establishing a reputation of performance, integrity, and responsibility. We bring a full range of expertise with just one phone call. Our goal is to bring your property back to its pre-loss condition with minimized business loss interruption. For all your property damage restoration needs, Call Paul!


Pilot Catastrophe Services, Inc. Pilot Catastrophe Services, Inc.
back to the top

Pilot’s origin was in a simple idea: a better way to handle catastrophe claims—better for the carriers, better for the adjusters, and better for the policyholders.  Since its inception in 1983, that has been Pilot’s focus and the guiding principle behind our growth.  We are the leading catastrophe adjusting company for an equally simple reason:  we develop and implement the best way to provide the highest level of service to our clients and their customers.

In our 28 years in the industry, we’ve worked every major catastrophe event.  Our customer-focused and highly trained adjusters are on site in 24 hours with our field operations up and running and working claims for every type of loss—hurricanes, floods, earthquakes, wind and hail storms, ice storms, fires, environmental events, commercial, and liability.

Our financial stability allows us to deploy incomparable resources in support of our clients to ensure that the claims process is flowing smoothly and accurately, and meeting specified standards.  Our investment in the latest technology pays off in the reliability of uninterrupted communications, claims and reporting transmissions, access to needed information, and client-specific training.

We perform a variety of affordable services for our clients beyond adjusters in the field—administrative claims support, customer call centers, mobile response units, agent assistance, environmental cleanup supervision, technology assistance, Public Assistance Coordination for FEMA events and risk inspections, to name but a few.  This commitment to service has earned us a reputation of “delivering the right people at the right time.”


Rainbow International Rainbow International
back to the top

Established in 1981, Rainbow International offers restoration and carpet care services through more than 300 locations. Our businesses provide restoration services for fire damage, water damage, smoke damage, mold damage, and more.

When disaster strikes, you can rely on rapid and professional service from Rainbow International. Our service locations are on call 24 hours a day, seven days a week. Rainbow International is fully certified by the Institute of Inspection, Cleaning and Restoration Certification. The IICRC has served as the industry guardian for inspection, restoration and cleaning services for more than 30 years.

Rainbow International is a subsidiary of The Dwyer Group, Inc., a worldwide franchise holding corporation supporting more than 1,100 franchisees in the United States and 24 foreign countries.


RJMW RJMW
back to the top

RJMW is an independent multi-line adjusting firm servicing the industry since 1982. We specialize in daily claims serving the Southeast and catastrophe claims nationwide. Our adjusters are experienced and, when required, certified to work hail claims, earthquakes, tornadoes, ice storms, floods, hurricanes, and numerous other catastrophe events. We have expanded our services to include a Branch Assist Unit providing inside claims handling during peak periods as well as our TPA and flood divisions. We stand ready to assist our clients in any capacity and have grown prudently by always putting quality, performance, and customer service first. If we can assist you with your claims handling needs, please contact us at 800-785-2604, or visit our website at www.rjmw.com for more information.


Wardlaw Claims Service Wardlaw Claims Service
back to the top

For nearly 50 years, Wardlaw Claims Service has provided insurance carriers with first-class adjusting services while maintaining the highest technical standards in the industry. Wardlaw has stayed ahead of the curve by introducing some of the most innovative technology in the industry, including on-site mobile claims handling. Whether it's property, auto, commercial, arbitration, or training, our continual commitment to the needs of our clients and the success of our adjusters has led to our continued growth.

Our dedication to excellence can also be seen in our corporate headquarters in Waco, Texas, where we have a state-of-the-art, accredited technical training facility, dedicated to providing continuous classroom training, including Texas adjuster licensing, comprehensive property claims evaluation classes, sketch classes, and customized client-specific training courses.

Our goal is to provide the highest level of customer satisfaction on every level. We listen to the industry, to clients, and to policyholders. As technology arrived on the scene, we incorporated it quickly by providing one of the first paperless catastrophe claims-handling platforms. Recently we invested millions into our technological capacity, including our proprietary claims-handling system, Catapult. This system allows our adjusters to stream photos and loss information live on site, leading to faster turn-times and greater accuracy.

Wardlaw remains a family-owned company that is proactive, not reactive. We are ready to serve our clients wherever and whenever they need us. Our commitment is as deep as our history, reaches nationwide, and has policyholder satisfaction at its core.


Worley Worley
back to the top

With more than 35 years of experience, Worley provides experienced catastrophe managers and loss adjustment specialists who are ready and capable of defying catastrophic conditions, deploying anywhere in the United States with minimal response time. From hurricanes to hailstorms, fires to floods, rigs to refineries, Worley deploys highly trained professionals to the scenes of America's largest catastrophic events.

Gold Sponsor Profiles

Accurence - SettleAssist Accurence
back to the top

SettleAssist™ by Accurence is a software solution that standardizes scope automation for the onsite inspection process, so adjusters can focus on damages and on the customer while driving unprecedented accuracy, consistency, and efficiency in wind and hail claim settlement.

SettleAssist benefits include:

  • Simplicity—integrated with Xactware™ and aerial CAD
  • Increased indemnity accuracy
  • Enhanced efficiency (35 minutes)
  • Automated carrier guideline compliance
  • Rapid change management for guidelines
  • Improved file quality
  • Improved cycle time
  • Access to valuable analytics and training for best practices

How does SettleAssist work? Take the quick three-minute product tour at www.accurence.com


CRC - The Disaster Response Experts CRC
back to the top

CRC Disaster Response Experts delivers only the very best in crisis management services. For more than 40 years we have been serving the southeastern United States, with offices in major metropolitan markets like Raleigh/Durham, N.C.; Charlotte, N.C.; and the Greenville/Spartanburg, S.C. area. Cary Reconstruction has a 200-plus member team specializing in full-service restoration. CRC is ready to handle any and all of your damage recovery needs with prompt, dependable service. With an unparalleled focus on customer service and attention to the smallest detail, CRC has grown to be the largest restoration contractor in North Carolina, winning several local and national awards, including Contractor of Year with Contractor Connection in 2010.


Interstate Interstate
back to the top

Interstate is a full-service restoration and construction company with a long history of working with adjusters, property owners, and managers of compromised properties. With offices and equipment located throughout the country and the most experienced team in the industry, we can handle any emergency and provide solutions for your business and property. Our comprehensive service offerings include emergency response, drying, mold remediation, fire and water damage restoration, reconstruction, equipment and technology restoration, project management, and scope and cost-estimating consulting services. Contact us today and let us provide solutions for you at 800-622-6433.


ITEL ITEL
back to the top

ITEL's scientific analysis helps you quickly reach a fair settlement on siding, roofing, and flooring claims. ITEL uses laboratory analysis to calculate your benchmark settlement price or to find a product match and then sends you a detailed lab report in as little as 24 hours. And now, with the ITEL app for smartphones and laptops, you can receive a completed lab report while you’re still on the first visit to the loss.

ITEL can integrate with your estimates, and getting started is easy. Just visit us at www.itelinc.com or 800-890-ITEL (4835).

ITEL: providing the Science of Fair Settlement® since 1993.


Legend Brands Legend Brands
back to the top

Legend Brands is dedicated to the advancement of technology and best practices in the field of water, fire, and microbial remediation and restoration. Legend Brands has led the cleaning and restoration industry in the development of quality products and practical training programs for more than 40 years. With a distinct focus on delivering performance where it matters most, Legend Brands’ products and training allow professional contractors to improve work efficiency, deliver reliable results, and ensure restoration efforts that conclude with satisfied property owners.


PODS PODS
back to the top

PODS provides moving and storage services to more than 250 million consumers and businesses, in the U.S., Canada, Australia and the UK. The PODS network has exceeded 2 million deliveries and has nearly 140,000 PODS® containers in service. To learn more about how PODS can help your customers with moving, storage or property claims, please call 866-667-5573 or visit PODS.com.


PSA PSA Restoration Contractor
back to the top

PSA Restoration Contractor is the only completely integrated job management and accounting solution specifically designed for the restoration industry. Key features include equipment tracking, work orders, scheduling, automated notifications, job costing, file management, and so much more.

PSA has the only direct link into Xactimate, allowing for estimates to be imported with a click of a button. We eliminate the need for duplication or having to run multiple programs. Our system will take your business to the next level by creating more efficient processes and establishing a better sense of accountability while allowing for easy access to all of your critical business information.

Media Sponsor Profiles

Claims Magazine Claims magazine
back to the top

Claims is the No. 1 print and online resource for claims professionals and the only independent voice within the claims industry. Claims reports on disasters, insurance crime, emerging trends in insurance claims, regulatory, judicial and legislative changes, and it provides expert advice and educational articles covering techniques for handling insured losses. Claims is part of PropertyCasualty360.com, an award-winning website covering the P&C industry from every angle. Included are eNewsletters, such as Claims Connection, and featured channels on the claims market.


Cleaning and Restoration C&R magazine
back to the top

C&R magazine has been published by the Restoration Industry Association for more than 40 years and is the industry’s leading source of technical and general information for the cleaning/restoration arts and sciences. The multi-award-winning publication targets business owners, project managers, technicians, property managers, and insurers.

RIA member firms specialize in the restoration of fire, smoke, water, odor, and vandalism damage of structures and their contents. They also maintain the air quality of indoor environments and provide specialized cleaning following contamination events in government buildings, hospitals, schools, nursing homes, and other multi-tenant settings.

C&R covers safety and training, marketing, business management, industry technology and trends, restoration projects, insurance and risk management, customer service, mold remediation, crime scene cleanup, environmental issues and trends, fire and water damage restoration, and legal issues impacting the industry. The magazine is distributed electronically and in print to RIA members, DUCTZ franchisees, members of the Indoor Air Quality Association, and other industry professionals.


ICS Cleaning Specialist ICS Cleaning Specialist magazine
back to the top

ICS Cleaning Specialist is the leading monthly magazine dedicated to providing cleaning and restoration/remediation professionals with the most current and relevant information available to the industry. Our main focus is carpet cleaning, floor care, and smoke- and water-damage restoration; we also delve into other topics affecting the industry pro, from mold remediation and chemical issues to "green" cleaning, marketing, and business practices.


R&R Magazine R&R magazine
back to the top

Now in its seventh year, Restoration & Remediation magazine has become the recognized leader in disaster restoration and remediation industry information, reaching professionals engaged in water damage and structural drying; fire and smoke damage; contaminant and pollutant abatement, mitigation and remediation; reconstruction; disaster response, and more.

R&R is the only magazine that brings the disaster restoration and mold remediation service industries together with the insurance claims and property-loss management field.

R&R has by far the largest circulation to this market, reaching 20,000 restoration and remediation professionals and others involved in large property management companies and insurance claims management, including distributors of restoration equipment and supplies, and those involved with education and certification.

Our editorial lineup includes well-known industry experts from a cross section of these disciplines to provide insightful editorial that appeals to our entire audience. Restoration & Remediation magazine is the source of information for restoration and remediation professionals.