SettleAssist™ by Accurence is a software solution that standardizes scope automation for the onsite inspection process, so adjusters can focus on damages and on the customer while driving unprecedented accuracy, consistency, and efficiency in wind and hail claim settlement.
SettleAssist benefits include:
Simplicity—integrated with Xactware™ and aerial CAD
Increased indemnity accuracy
Enhanced efficiency (35 minutes)
Automated carrier guideline compliance
Rapid change management for guidelines
Improved file quality
Improved cycle time
Access to valuable analytics and training for best practices
How does SettleAssist work? Take the quick three-minute product tour. accurence.com
Alacrity Services established itself as a leader in property claim solutions in 1999. Alacrity provides a nationwide network of credentialed professional contractors. We manage processes for insurance claims, water mitigation, and homeowner renovations from start to finish. While our contractor network and the leading-edge applications needed to support it is the core of our business, we continue to expand our services in line with our customer’s needs. Recent developments include technology enhancements for mitigation contractors, a mitigation estimate review program, and the addition of several service trade groups, including Ladder Assist and HVAC Inspections. Alacrity is dedicated to turning new, imaginative ideas into effective products and services while streamlining existing systems, reducing unnecessary claim payouts, and improving customer service. alacrityservices.com
Amcat Adjusting Services is a nationwide provider of Residential and Commercial Property Adjusting Services for all catastrophe perils including Hail, Wind, Flood, Earthquake, Ice and Hurricane events. Amcat delivers on service commitments with a high level of quality and customer service for some of the most recognized insurance carrier customers in the USA.
In addition, Amcat operates a recognized, accredited Property Adjuster Training and Education Center with courses in Basic Property Adjusting, Flood Adjusting & Claims Writing, Ethics, Customer Certifications, and more. As an important part of our curriculum, we incorporate practical, exercise-focused instruction to students of Amcat’s Education Center on Xactimate® and XactAnalysis® claim handling software and processes.
Since its inception, Amcat has been a proud sponsor of the Xactware® User Conference. We continue to support its mission and goals to listen as well as communicate key features and capabilities that can be utilized in our markets. amcatusa.com.
BELFOR Property Restoration is the world’s largest disaster restoration company and is the premier provider of property recovery services in North America. Operating in 29 countries with 300 offices and more than 6,400 specialized restoration experts, BELFOR can respond immediately with experienced manpower and specialized equipment to quickly stabilize a disaster scene. As veterans of the disaster recovery industry, BELFOR has restored property damaged from almost every imaginable peril. Experience is the best teacher of large loss management. Thanks to years of commitment, BELFOR professionals are able to quickly rein in the chaos and perform timely restoration procedures to keep property damage and business interruption to a minimum. BELFOR has full-service offices strategically positioned to mobilize and respond to every major metropolitan area. For more information please visit www.belfor.com or call the 24/7 National Emergency Hotline at 800.856.3333. belfor.com.
Blackmon Mooring & BMS CAT specialize in the restoration and reconstruction of residential and commercial properties on a global basis. From hurricanes, fires and earthquakes to floods and mechanical breakdowns, we stabilize the loss site, determine the scope of damage, and restore the property to pre-loss condition. Our focus on service, flexibility, urgency, experience, training, and staffing make Blackmon Mooring & BMS CAT prime partners to meet your disaster recovery and property restoration needs.
Our superior operational expertise in disaster recovery and property restoration enables customers to return to their homes or daily operations quickly, reducing the amount of interruption they experience as a result of their loss. Our goal in every loss situation is to provide efficient, cost-effective restoration services tailored to the property owner’s needs. Blackmon Mooring & BMS CAT provide customers with a complete restoration, mitigation, and emergency response program in just one phone call. We have the resources and skills necessary to handle multiple projects simultaneously, area-wide and throughout the world.
For more than 60 years, our companies have provided a full line of restoration and construction services to residential and commercial customers around the globe. bmscat.com.
We are a premier full service Claims Administration & Adjusting Service Corporation providing superior claims service and experienced licensed adjusters to preferred Property and Casualty Carriers. We believe that Insurance carriers should expect more from their strategic partners and BSA Claims is making an impact by exceeding commitments and putting our clients’ interests ahead of our own. Our company was built by delivering exceptional customer service which starts and ends with our employees.
In addition to daily field adjusting and nationwide catastrophe response, BSA implements customized programs such as fast track solutions, specialty units, appraisal and disputed claims services, quality assurance programs and a variety of investigative and inspection services.
BSA Claims has quietly developed a reputation for being flexible, transparent and technologically advanced while delivering an unsurpassed level of performance. We invest in our clients and have completed the SSAE 16 audit to insure our clients are protected and their data is secure. bradleystinson.com.
Business Networks comprises geographically non-competing remodelers or insurance restoration professionals at similar revenue figures and stages of growth. Group members meet face to face twice a year for three days, sharing financials, forms, and ideas for growth. They offer one another support for everything from firing an employee to opening a new office to personal issues. Most importantly, they challenge each other to meet goals or face consequences. Business Networks helps you survive in this time of economic change. businessnetworks.com.
CCA Global Partners is one of the largest cooperatives in the world with 15 affiliated companies and over 2,700 locations worldwide, including the United States, Canada, Australia and New Zealand. CCA Global Partners has been dedicated since its inception in 1985 to helping independent entrepreneurs gain scale and be more competitive in their marketplaces. Today, CCA Global and it’s Carpet One and Flooring America brands are proven, trusted service providers to the property insurance industry. Carpet One and Flooring America are the largest providers of flooring to the property insurance industry, serving all 50 states and 95% of U.S. population. CCA has developed an elite network of Carpet One and Flooring America stores specifically trained to determine when wood, engineered, or laminate flooring can be repaired versus replaced. These stores are part of CCA’s Wood Refinishing network, trained and certified by the National Wood Flooring Association and Bona Chemical. Currently CCA is also starting a new cooperative for General Contractors called Lionsbridge Contractor Group. Lionsbridge contractors will have access to the same tools as Carpet One and Flooring America members so they, just like our flooring companies, can deliver a remarkable experience for the policyholders they serve. ccaglobalpartners.com.
Crawford Contractor Connection is a division of Crawford & Company, the world’s largest independent provider of claims management and related solutions to the risk management and insurance industry, with a global network serving clients in more than 70 countries. Contractor Connection is the industry’s largest independently managed contractor network, with more than 4,500 general and specialty contractors providing a seamless solution for high-quality repair services to property and casualty insurance carriers and consumer markets. Contractor Connection is located in Jacksonville, Florida, and offers contractor services for commercial and residential properties throughout the United States and Canada. contractorconnection.com.
Having worked every major U.S. catastrophe as well as countless daily claims since 1987, Eberl has garnered a reputation as a company that provides accurate and efficient claims handling while maintaining the highest level of customer service excellence. When you partner with Eberl, you draw upon our extensive experience and industry knowledge to create the ideal claims handling solution.
Eberl handles more than 100,000 claims annually, from small residential claims to multimillion-dollar commercial losses and everything in between. During the last two decades, we have provided our services to clients on all significant catastrophes, most notably: Hurricane Andrew through Sandy; the Loma Prieta & Northridge Earthquakes; the Oklahoma City & Joplin tornado outbreaks; the Oakland Bay and Southern California fires; as well as countless other wind, hail, flood, and freeze events throughout the United States. We seamlessly handle large volumes of claims in times of great need; in fact, it’s our specialty.
Although we know it can be hard to trust someone to settle your claims, we have the skill, integrity, and experience to give you confidence in partnering with Eberl for all of your claims handling needs. We offer a variety of claims handling solutions, from catastrophe to daily claims – including auto, residential, commercial, business interruption, environmental, casualty and liability. eberls.com.
First Choice Repair is a third-party administrator based in Jacksonville, Florida, that offers a unique property managed repair program for insurance carriers. First Choice Repair’s Managed Repair in Overdrive program is an intense, highly customer care oriented solution for restoration services such as reconstruction, mitigation, roofing, flooring, furniture/cabinets, textiles, tarping, board-up, and debris removal. This single source solution means First Choice Repair is a one-stop program for their valued insurance partner clients. Their network of national, regional, and local certified service providers offers quality restoration services that include First Choice Repair’s Iron Clad Warranty and their proprietary personal Concierge Program to guide the customer through the repair process, ensuring the highest customer satisfaction and service in the industry.
After years of optimized growth, First Choice Repair has positioned itself as a key leader in the managed repair industry, and its longstanding relationship with Xactware has been a major contributor to that success. Having a network of service providers using Xactware’s suite of products allows First Choice Repair to offer a comprehensive managed repair solution to the nation’s top insurance carriers.
For additional information about First Choice Repair, feel free to contact us at 800-587-4243 to speak with a C=customer service representative. firstchoicerepair.com.
Integrity Adjusters, LLC, is a national provider of damage appraisal, claims examining, and inspection services for the residential and commercial property and casualty insurance industry. We focus on the property insurance market and count some of the largest insurers as our customers. Integrity offers you:
Field Inspection and Damage Appraisal — Trained and qualified employee personnel provide territory-specific coverage. Integrity Adjusters meets standards for licensing compliance and commercial insurance.
Multi-level Quality Control — Staff team leaders work in conjunction with client examiners to build additional checks and balances on thoroughness and accuracy of final reports.
Re-inspection and Cleanup — A quality audit program ensures that all assigned reporting and subsequent settlements are built upon an accurate investigation of the loss.
In-House Customer Service Capacity — Systems and personnel can assist in loss reporting, data entry, and daily customer response turnaround. We maintain a web-based management system to provide the real-time data necessary to constantly monitor all phases of the claims process.
Our Commitment – We want to help you protect your customer relationships, control losses, and manage expenses. The keys to solid execution are preparation, proactive management, and accountability.
ITEL, the pioneer of independent flooring, roofing, and siding analysis, has helped insurers fairly, quickly, and accurately settle over 5 million claims to date. Sample testing is completed in as little as 24 hours. And now, with the ITEL Mobile Lab app (patent pending), reports are returned in just 30 minutes, bringing lab accuracy to every claim.
Scientific processes developed over 20 years of continuous research and development drive the ITEL laboratory. Every test is conducted by an experienced ITEL analyst and backed by the North America’s largest database of flooring, roofing, and siding products.
ITEL’s long-standing integration with Xactimate allows customers to receive lab reports quickly and efficiently whether a sample is sent to the lab or photos are submitted through the ITEL Mobile Lab app. Lab results can be applied directly to estimates, with usage reporting available through XactAnalysis.
DASH, created by Next Gear Solutions, is the ultimate management software solution for the restoration contractor. Managing both jobs and potential clients, DASH takes job management and merges it with a powerful CRM for a simple, effective way to run your company. DASH eliminates the dreaded process of "double-entry" across a wide variety of platforms by connecting with the most popular accounting programs and other applications. Next Gear Solutions has been the leader in providing restoration contractors simple, mobile, and powerful solutions that transform the way they operate. More that just a software provider, Next Gear Solutions is a partner to the restoration contractor, with continued support and services that make the success of their clients the highest priority. Their mission is to help contractors find and build better ways to increase their bottom-line, lower employee stress, and increase capacity. DASH simply gives a way for contractors to do more with less while providing unique offerings to their clients that attract additional business and revenue. Their belief is that software should be simple to learn while being robust at the same time. They also believe that they have an obligation to continually educate their clients' staff on the best practices of the software and the industry as a whole. They have invested to create one of the industry's most advanced training and continuing education programs, which is included with every license. Never again bring paper or memory cards back to the office to update your job files as the mobility of DASH can transform your operations form beginning to end. nextgearsolutions.net
Paul Davis is a franchise organization with more than 300 independently owned and operated franchises across the US. Since 1966, Paul Davis has been an innovative leader in the areas of property damage clean up, restoration, and reconstruction for damage due to water, fire, mold, storms, or other disasters. We work across the U.S. serving our residential, institutional, and commercial customers 24/7. We are also experienced in cleaning and restoring contents, including clothing, furnishings, and electronics, to their pre-loss condition. We have built our heritage one project at a time, establishing a reputation of performance, integrity, and responsibility. We bring a full range of expertise with just one phone call. Our goal is to bring your property back to its pre-loss condition with minimized business loss interruption. For all your property damage restoration needs, Call Paul! pauldavis.com
Pilot’s origin was in a simple idea: a better way to handle catastrophe claims—better for the carriers, better for the adjusters, and better for the policyholders. Since its inception in 1983, that has been Pilot’s focus and the guiding principle behind our growth. We are the leading catastrophe adjusting company for an equally simple reason: we develop and implement the best way to provide the highest level of service to our clients and their customers.
In our 30 years in the industry, we’ve worked every major catastrophe event. Our customer-focused and highly trained adjusters are on site in 24 hours with our field operations up and running and working claims for every type of loss—hurricanes, floods, earthquakes, wind and hail storms, ice storms, fires, environmental events, commercial, and liability.
Our financial stability allows us to deploy incomparable resources in support of our clients to ensure that the claims process is flowing smoothly and accurately, and meeting specified standards. Our investment in the latest technology pays off in the reliability of uninterrupted communications, claims and reporting transmissions, access to needed information, and client-specific training.
We perform a variety of affordable services for our clients beyond adjusters in the field—administrative claims support, customer call centers, mobile response units, agent assistance, environmental cleanup supervision, technology assistance, Public Assistance Coordination for FEMA events and risk inspections, to name but a few. This commitment to service has earned us a reputation of “delivering the right people at the right time.” pilotcat.com
PSA Restoration Contractor is the only completely integrated job management and accounting solution specifically designed for the restoration industry. Key features include equipment tracking, work orders, scheduling, automated notifications, job costing, file management, and so much more.
PSA has the only direct link into Xactimate, allowing for estimates to be imported with a click of a button. We eliminate the need for duplication or having to run multiple programs. Our system will take your business to the next level by creating more efficient processes and establishing a better sense of accountability while allowing for easy access to all of your critical business information. canamsys.com
Established in 1981, Rainbow International offers restoration and carpet care services through more than 300 locations. Our businesses provide restoration services for fire damage, water damage, smoke damage, mold damage, and more. When disaster strikes, you can rely on rapid and professional service from Rainbow International. Our service locations are on call 24 hours a day, seven days a week. Rainbow International is fully certified by the Institute of Inspection, Cleaning and Restoration Certification. The IICRC has served as the industry guardian for inspection, restoration and cleaning services for more than 30 years. Rainbow International is a subsidiary of The Dwyer Group, Inc., a worldwide franchise holding corporation supporting more than 1,100 franchisees in the United States and 24 foreign countries. rainbowintl.com
RJMW is an independent multi-line adjusting firm servicing the industry since 1982. We specialize in daily claims serving 29 states from Texas to Pennsylvania and all areas between. We handle catastrophe claims nationwide. Our adjusters are experienced and, when required, certified to work hail claims, earthquakes, tornadoes, ice storms, floods, hurricanes, and numerous other catastrophe events. Our service offerings include a Branch Assist Unit providing inside claims handling during peak periods as well as our TPA and flood divisions. We stand ready to assist our clients in any capacity and have grown prudently by always putting quality, performance, and customer service first. rjmw.com
Rytech Inc. was founded by William D. “Bubba” Ryan in Atlanta in 1995 with a very simple notion – always do what’s best for the homeowner, and always treat your customer the way you would want to be treated. While seemingly very fundamental, these principles have led to the implementation of industry-leading technologies, a uniquely streamlined centralized operation center, and best in the industry customer satisfaction levels. Rytech has built a proven industry-leading water and mold mitigation network, employing only industry certified professionals, cutting-edge technology, and state-of-the-art equipment to provide the best customer service possible. Rytech is a company whose principles are based on integrity and accountability. Rytech is an industry accredited IICRC S500 based company offering drying services while limiting the amount of demolition that is needed as a result of a water-related loss. We are available 24 hours a day, 7 days a week, and stand ready to respond to your emergency needs at a moment’s notice. Call us today, and one of our customer service representatives will have a certified technician at your door within hours ready to assist you. To learn more about Rytech, or to place a service request please visit us at rytechinc.com
StenTel's property loss inventory and contents valuation division provides insurance companies across the U.S. with a timely and accurate service allowing them to increase production and efficiency while decreasing the amount of man hours and guesswork involved with an in-house contents valuation workflow. Through the use of industry-leading software, StenTel is able to identify and verify contents values with the speed and accuracy that will enhance and expedite the claims process.
We customize our service to fit your claims and the specific needs of your company!
We assign verified and objective values to your inventoried items
Prices are able to be assigned by specific brands and model numbers
Discontinued models can be compared and priced with currently available equivalents
We work with you to determine the best submission and delivery method for your claims. We are able to take submissions via phone, voice recording, or text file. stentel.com
For nearly 50 years, Wardlaw Claims Service has provided insurance carriers with first-class adjusting services while maintaining the highest technical standards in the industry. Wardlaw has stayed ahead of the curve by introducing some of the most innovative technology in the industry, including on-site mobile claims handling. Whether it's property, auto, commercial, arbitration, or training, our continual commitment to the needs of our clients and the success of our adjusters has led to our continued growth.
Our dedication to excellence can also be seen in our corporate headquarters in Waco, Texas, where we have a state-of-the-art, accredited technical training facility, dedicated to providing continuous classroom training, including Texas adjuster licensing, comprehensive property claims evaluation classes, sketch classes, and customized client-specific training courses.
Our goal is to provide the highest level of customer satisfaction on every level. We listen to the industry, to clients, and to policyholders. As technology arrived on the scene, we incorporated it quickly by providing one of the first paperless catastrophe claims-handling platforms. Recently we invested millions into our technological capacity, including our proprietary claims-handling system, Catapult. This system allows our adjusters to stream photos and loss information live on site, leading to faster turn-times and greater accuracy.
Wardlaw remains a family-owned company that is proactive, not reactive. We are ready to serve our clients wherever and whenever they need us. Our commitment is as deep as our history, reaches nationwide, and has policyholder satisfaction at its core. wardlawclaims.com
Worley Catastrophe Response LLC is a premiere provider of data management, project management, inspection services and technical personnel focusing on natural, weather related events and man-made, environmental disaster caseloads. With over 35 years’ experience, Worley provides technical and administrative support of field evaluations quantifying damage and providing estimates of the cost to repair or replace residential and commercial building structures. worleyco.com
Since 1997, Assured Software has always been a pioneer in restoration software. In 2011, a new team of experienced software professionals joined Assured with a vision to make restoration software more accessible and affordable.
Released in 2012, Assured PackOut™, contents listing software, proves to be just that. Recording contents with Assured PackOut's revolutionary iPad app is so easy, crews need little training. An affordable solution - even on one pack out a month - Assured PackOut is used by hundreds of contractors on every pack out.
New for 2014, Assured Software announces its next generation of job management software: a mobile solution with Xactimate integration. Call Assured Software 1-877-277-9933. assuredconnect.com
Simple is Better ClientRunner is a web based and mobile software system specifically designed to help restoration contractors succeed with SIMPLE Workflow Management, Relationship Marketing, and Analytic Reporting that is integrated, powerful and reasonably priced.
On Time, On Budget, On Top! Bring jobs in on time and on budget, and stay on top of every detail along the way with ClientRunner. Document, track and manage all aspects of a complicated job file with easy job intake, dispatching, scheduling, lawful notes files, photos, documents, contacts, and much more. ClientRunner helps you do more with less, while making more money!
Contact Us Simple really is better. Contact us now for a free demo or 30-day free trial! 801.224.4900 ClientRunner.com
Catastrophe Management Solutions, Inc. (CMS) was founded in 2007 to provide non-adjusting, claims processing support services. CMS offers the entire spectrum of claims processing and adjusting services from the first notice of loss to final settlement of claim. CMS’ scope of operation is defined by the magnitude of claims with up to 24-hour access to claims processors and support personnel. Team members can provide a multitude of tasks including:
DALLASWHITE Corporation is a national construction company specializing in property restoration and catastrophe solutions. Our professional team is proficient in the latest technologies in disaster recovery and property restoration including content manipulation, environmental services, and structural repairs for residential homes, commercial properties, and industrial buildings. With over 20 years of experience in the restoration industry, DALLASWHITE has you covered as our expertise includes demolition and environmental services, renovation of existing buildings, emergency services and property restoration, design build new construction, and construction management services. Our 24/7 emergency number is (800) 821-8941. dallaswhite.us
FRSTeam specializes in garment and textile restoration for the insurance industry. FRSTeam provides national coverage with family values, delivers fair and honest pricing, and consistently exceeds expectations. 866-374-3778 frsteam.com
LKQ Technologies recently announced the production rollout of its OnSightLKQ™ floor covering replacement cost valuation system. The system enables adjusters and/or restoration vendors to produce a flooring identification and RCV report in about 10 minutes while at the loss site. The primary objective of the system is to help close claim files faster with appropriate local market pricing accuracy, as well as improve overall customer satisfaction through the claim experience. OnSightLKQ™ can identify and price up to 90% of residential carpet through web-based mobile technology and a field reference guide for proper categorical identification. A lab service is also available at LKQ Technologies for those materials too unique to identify in the field. Isn’t it about time? lkqtechnologies.com
For more than 28 years Petra has been a solution-oriented company devoted to their mission statement – “Service With Integrity. Value Delivered!” The Petra team is focused on providing customers with the products and services necessary to build a thriving business. Offering products from more that 500 well-respected brands, customers rely on Petra as their single source for electronics, accessories, and reliable service. Petra prides itself on customer service and benefits like same-day shipping, lowest price guarantee, and a central location in Oklahoma for quick transit anywhere in the country. petra.com
Restoration Manager.NET allows your enterprise to communicate with customers, trades, and insurance companies via the internet 24/7/365. Manage your jobs and claims in real time anywhere you have web access. Use a collaborative schedule to know where your field technicians and your trade partners are scheduled for inspection and repair. Our comprehensive equipment-tracking system allows you to always know the status and use of your equipment. Manage all schedules, tasks, equipment, and other job-related information from your smartphone or tablet PC in the field and sync all the data in real time to your web-based system. restorationmanager.net
Claims is the No. 1 print and online resource for claims professionals and the only independent voice within the claims industry. Claims reports on disasters, insurance crime, emerging trends in insurance claims, regulatory, judicial and legislative changes, and it provides expert advice and educational articles covering techniques for handling insured losses. Claims is part of PropertyCasualty360.com, an award-winning website covering the P&C industry from every angle. Included are eNewsletters, such as Claims Connection, and featured channels on the claimsmarket. propertycasualty360.com
C&R magazine has been published by the Restoration Industry Association for more than 40 years and is the industry’s leading source of technical and general information for the cleaning/restoration arts and sciences. The multi-award-winning publication targets business owners, project managers, technicians, property managers, and insurers. RIA member firms specialize in the restoration of fire, smoke, water, odor, and vandalism damage of structures and their contents. They also maintain the air quality of indoor environments and provide specialized cleaning following contamination events in government buildings, hospitals, schools, nursing homes, and other multi-tenant settings. C&R covers safety and training, marketing, business management, industry technology and trends, restoration projects, insurance and risk management, customer service, mold remediation, crime scene cleanup, environmental issues and trends, fire and water damage restoration, and legal issues impacting the industry. The magazine is distributed electronically and in print to RIA members, DUCTZ franchisees, members of the Indoor Air Quality Association, and other industry professionals.
ICS Cleaning Specialist is the leading monthly magazine dedicated to providing cleaning and restoration/remediation professionals with the most current and relevant information available to the industry. Our main focus is carpet cleaning, floor care, and smoke- and water-damage restoration; we also delve into other topics affecting the industry pro, from mold remediation and chemical issues to "green" cleaning, marketing, and business practices. icsmag.com
Now in its seventh year, Restoration & Remediation magazine has become the recognized leader in disaster restoration and remediation industry information, reaching professionals engaged in water damage and structural drying; fire and smoke damage; contaminant and pollutant abatement, mitigation and remediation; reconstruction; disaster response, and more.
R&R is the only magazine that brings the disaster restoration and mold remediation service industries together with the insurance claims and property-loss management field.
R&R has by far the largest circulation to this market, reaching 20,000 restoration and remediation professionals and others involved in large property management companies and insurance claims management, including distributors of restoration equipment and supplies, and those involved with education and certification.
Our editorial lineup includes well-known industry experts from a cross section of these disciplines to provide insightful editorial that appeals to our entire audience. Restoration & Remediation magazine is the source of information for restoration and remediation professionals. randrmagonline.com