Policyholder Self-Serve

ClaimXperience

ClaimXperience offers powerful self-serve collaboration tools that help claims representatives involve policyholders more deeply in the claims process. Estimate a small loss using streaming video from a policyholder’s cell phone; let policyholders create and document a loss inventory with online tools; and direct policyholders to a website that lets them choose a contractor and manage their repairs. ClaimXperience offers a policyholder unprecedented involvement and a more positive experience while at the same time reducing claims-handling costs.