Our best when it matters most.
Behind every property claim is someone's home on its worst day. For 40 years, we've built the tools that carry that claim through its life, from first notice of loss to final repair, so carriers, adjusters, and contractors can be at their best for the people counting on them.
"Behind every claim number is someone's kitchen, someone's photographs, someone's front door."Why we build what we build
A claim is the worst day of someone's year
The technology exists so people can do what only people can: reassure a family the day after the storm, make the judgment call on a tough loss, keep a promise the policy made. Every product here is designed to clear the busywork out of the way, so carriers, adjusters, and contractors can spend their time on the humans in front of them, not the paperwork behind them.
- Policyholders participate from day one instead of waiting by the phone
- Adjusters spend their hours on decisions, not data entry
- Contractors get to yes faster - and back to rebuilding
Support across the life of a claim
A property claim passes through many hands: policyholder, carrier, adjuster, contractor. Verisk property solutions are designed to work as one system at every stage, so nothing is lost in the handoffs.
Start the claim where the policyholder is
ClaimXperience opens a direct, white-labelled channel with the policyholder from day one (photo and video upload, dynamic forms, and live video collaboration for remote triage), while XactAnalysis captures the assignment the moment it exists.
Route every assignment to the right hands
The XactAnalysis Assignment Queue finds unassigned work and balances workloads on a map, while Benchmark validates reported dates of loss against actual weather events, so the right adjuster or contractor is on the claim within minutes, not days.
Estimate structure and contents with confidence
Xactimate, the industry's #1 property estimating solution, pairs Sketch, 3D cutaways, and XactAI line-item recommendations with pricing researched across 460+ markets. XactContents does the same for personal property, with the industry's largest contents database.
Catch issues in the estimate, not the audit
XactXpert applies your guidelines as real-time rules while the estimate is being written, and XactAnalysis review queues automate QA and re-inspection workflows, moving quality assurance from post-claim review to the moment of creation.
Keep the policyholder in the loop to the finish
ClaimXperience captures additional living expenses from photographed receipts, measures customer satisfaction in real time from FNOL to resolution, and keeps carrier, contractor, and policyholder working from the same facts until the claim settles.
Restore the property, then raise the bar
XactRestore runs the restoration job itself (pricing, timelines, and field documentation) while ContentsTrack maintains chain of custody through pack out and pack back. When the claim closes, XactInsights turns its data into benchmarks so the next claim runs better.
Multiple products. One workflow.
Each product stands on its own. Together, sharing one pricing foundation, one network, and one data model, they remove the friction between everyone a claim touches.
Xactimate
The industry's #1 solution for property claims estimation: precise, professional estimates for restoration jobs of all types, on desktop, online, and mobile.
Explore Xactimate Assign & manageXactAnalysis
The largest full-cycle claims management network: assignment, monitoring, QA, and benchmarking that connect carriers, adjusters, and contractors in real time.
Explore XactAnalysis ConnectXactLink
Non-program estimates connected securely from contractor to carrier: submitted from Xactimate, received in XactAnalysis, no PDFs and no re-keying.
Explore XactLink ContentsXactContents
Personal property estimating on the industry's most extensive cost database: millions of vendor-specific items, automatic LKQ matching, and built-in depreciation.
Explore XactContents CollaborateClaimXperience
A cloud collaboration portal that elevates the policyholder experience: video collaboration, self-service uploads, ALE tracking, and real-time satisfaction scoring.
Explore ClaimXperience Quality assuranceXactXpert
A cloud-based rules engine for Xactimate and XactAnalysis that promotes accuracy and consistency with real-time, in-estimate alerts, before issues become leakage.
Explore XactXpert AnalyticsXactInsights
Self-service claims analytics that speak your language: natural-language queries, live KPI benchmarking against the industry, and shareable dynamic Liveboards.
Explore XactInsights Weather verificationBenchmark
Property- and date-specific hail, wind, lightning, and hurricane verification: weather intelligence on every claim, delivered inside the workflow.
Explore Benchmark Weather analyticsRespond & Respond MAP
Weather and natural hazard insights for every event, big or small, mapped against your book: property-level loss estimates and decisions within hours of the event.
Explore Respond Restore & manageXactRestore
All-in-one restoration job management: pricing, timelines, field documentation, and the AI Estimator, connected back to the claim.
Explore XactRestore The intelligence layerXactAI
AI embedded in the tools you already use: line-item recommendations, photo labelling, floor-plan capture, receipt processing. No new platform to learn.
Explore XactAIMore from Verisk
The platform extends beyond the claim: Restoration Manager, XactPRM, EstimateON, and PropX.
Browse the Xactware StoreAI that handles the hassle, inside the tools you already use
XactAI adds intelligence to the subscriptions you already have. No new platform to learn, no separate workflow, and a Responsible AI framework designed to assist claims professionals, not replace them.
- Line-item recommendations and automatic photo labelling in Xactimate
- Sketch Scan: walk the space, get a connected floor plan
- Instant inventory pricing in XactContents, assignment summaries in XactAnalysis
- ALE receipt processing and inspection transcription in ClaimXperience
- Natural-language answers from your claims data in XactInsights
Built for everyone a claim touches
Carriers, contractors, and adjusters work from the same data on the same network. That shared foundation is the point.
Insurers & carriers
Settle accurately, at scale
Assignment networks, real-time QA, and industry benchmarking that reduce cycle times and leakage across your entire book.
For insurers
Restoration pros
Win work, finish faster
Estimates carriers accept the first time, pack-out tracking, and a direct line into the assignment network that feeds your pipeline.
For restoration
Independent adjusters
More decisions, less admin
Field-ready mobile estimating, AI that handles the paperwork, and certifications that prove your proficiency to carriers.
For adjusters
Specialty & remodel
Price the job right
Roofing, flooring, and remodel estimating built on the same researched pricing data that the rest of the industry trusts.
For specialty tradesWhat we're building now
The newest chapter: Verisk's trusted analytics and generative AI, delivered inside the tools people already use, including directly in Anthropic's Claude.
Pricing that's researched, not polled
50,000+ active data sources across 460+ localized markets, with labour rates updated monthly and off-cycle updates published during disasters.
The network everyone is already on
400,000+ estimates move through the Verisk network daily, connecting carriers, independent adjusters, and contractors on one secure network.
Backed by Verisk
Part of a leading strategic data analytics and technology partner to the global insurance industry: S&P 500, with data governance to match.
Notes from the people who build this
Our product leaders write about where claims technology is going, straight from the teams shipping it.
Why Roof Estimating Remains a Major Bottleneck in Property Claims
Read on verisk.com From the Verisk blogXactAI: Built From Your Insights, Delivered Through Your Workflows
Read on verisk.com From the Verisk blogHow Verisk and Humber Polytechnic Are Bridging the Restoration Skills Gap
Read on verisk.comSee it in action
Talk with our team about where your organization sits in the claims lifecycle, and what connecting the whole workflow would change.