XactLink

Bring contractor-initiated claims into XactAnalysis.

Non-program work doesn't have to slow anyone down. Built into Xactimate and XactAnalysis, XactLink connects non-program estimates securely from contractor to carrier, bringing everyone to resolution faster.

The problem

Non-program estimates slow the whole workflow down

When contractors submit estimates via PDF and email, carriers re-key data by hand: stretching cycle times, exposing sensitive information, and leaving claim activity off the record entirely. XactLink replaces that with one connected claims experience, built for both sides.

Built for both sides

Carriers gain structure. Contractors gain speed.

Whether you write estimates or review them, XactLink gives you a clearer path from estimate to settlement.

Carriers: integrate non-program claims into your workflow

Stop searching for PDFs and email threads. Receive contractor-initiated estimates directly in XactAnalysis, where you can apply your standard review process and keep a documented audit trail on every action.

Carriers: see the work you couldn't see before

Non-program estimates become structured claim data the moment they arrive. See pricing trends, vendor performance, and operational patterns clearly enough to sharpen decisions on reserving, leakage, and resource allocation.

Contractors: submit faster, collaborate faster, get paid sooner

Send estimates and supporting documents straight from Xactimate: no PDF exports, no attachment limits. Track status in real time and keep every adjuster conversation in one secure place, with less non-billable admin.

Contractors: work the way you do today, with a clearer record

XactLink gives teams across offices the same consistent workflow, a cleaner revision history, and a more defensible record, so you always know where each estimate stands and can show how it got there.

Capabilities

Connected claims features that cut friction at every step

Every XactLink capability is built to remove a manual step, protect data, and keep the claim moving, no matter who's working it.

Direct estimate transmission

Send estimates from Xactimate straight into XactAnalysis, ending dependence on email, PDFs, and disconnected follow-up.

Secure in-platform review and collaboration

Accept, decline, and request changes without leaving XactAnalysis. Keep updates and communication in one place with timestamps, visibility, and process integrity.

Data capture and analytics

Capture data that can support pricing analysis, performance reporting, and more confident operational decisions across the claim lifecycle.

Speed and transparency

Reduce administrative drag, maintain control of your estimates, and create a clearer path from submission to settlement.

Where it fits

XactLink in the claims lifecycle

First notice of loss
Assign & triage
Inspect & estimate
Quality assure
Collaborate & settle
Restore & learn

XactLink carries the estimate across the middle of the claim: written in Xactimate by a contractor outside the carrier's program, transmitted securely to XactAnalysis, reviewed with the carrier's standard process, and settled with every action on the record.

See the full life of a claim
Pricing

Talk to sales about XactLink

Tell us whether you review estimates, write them, or both, and our team will walk you through how XactLink fits your workflow and what it costs.