Pack out & track

ContentsTrack

The multi-platform solution for contents pack out and pack back. Quickly record, categorize, and track personal property that needs to be stored, cleaned, or replaced after a property loss, with a chain of custody that holds up.

Talk to sales See plans & pricing

For restoration contractors For pack-out crews For adjusters

Inside the product

The pack-out, itemized

ContentsTrack pack-out inventory organized by level and room — The pack-out, organized by level, room, and box.

Item catalog with photos and barcode IDs — Every item photographed, barcoded, and findable.

Disposal authorization with e-signature — Disposal authorizations signed on the spot.

Capabilities

Every item accounted for, from doorstep to doorstep

One system records the loss, runs the cleaning and storage workflow, and proves where every item has been along the way.

Chain of custody, in real time

Every item is tracked from pack out through cleaning, storage, and pack back, down to the warehouse shelf it sits on.

Inventories built by camera

AI object recognition turns photos of a room into itemized inventories, no clipboard required.

Whole crew, one inventory

Multiple users inventory simultaneously on iOS and Android; cloud sync merges everything without collisions.

Context per item

Photos and voice notes attach to each item, so condition disputes get settled by evidence.

Status that drives the work

Items flow through Clean, Replace, Questionable, and Store workflows, with warehouse location tracking.

Data that keeps moving

Export to XactContents for pricing, Xactimate for the estimate, or Excel for everything else, with compliance reporting built in.

Where it fits

ContentsTrack in the claims lifecycle

First notice of loss

Assign & triage

Inspect & estimate

Quality assure

Collaborate & settle

Restore & learn

Inventories captured during mitigation feed XactContents pricing immediately, and the same records govern the pack back months later: one dataset from first box to final delivery.

See the full life of a claim

In the field

Cut labor costs by 25%.

Restoration contractor O'Donnell Brothers runs its contents operation on ContentsTrack: faster inventories, fewer disputes, and a quarter off labor costs.

25%

labor cost reduction reported by O'Donnell Brothers after standardizing on ContentsTrack.

Works with

Do more across the claim

Contents

XactContents

Field inventories price themselves against the industry's largest contents database.

Explore XactContents Estimate

Xactimate

Contents and structure share one claim: the pack out and the estimate stay on the same file.

Explore Xactimate Assign & manage

XactAnalysis

Pack-out status stays visible to the carrier, without a phone call.

Explore XactAnalysis

Plans & pricing

Pay per job, not per seat

Contents work comes in surges. Pricing flexes with it. The mobile app is free for every crew member, so a storm month never becomes a license negotiation.

Single job

$45 / job

Plus $300 one-time setup