Quality assurance

XactXpert

Promote estimate accuracy and consistency while virtually eliminating user error. XactXpert is a cloud-based rules engine for Xactimate and XactAnalysis that streamlines the claims estimation process, from guideline deployment to quality assurance, in real time.

For carriers For QA & compliance teams For contractors For adjusters
Inside the product

Rules firing inside the estimate

XactXpert rules panel flagging violations on a claim
Your guidelines, evaluated against the claim in real time.
Estimate line items with XactXpert alerts panel
Alerts sit beside the line items they reference.
Group and estimate-level alerts over an estimate
Estimate-level and group alerts, resolved before submission.
Capabilities

Quality assurance at the moment of creation

Your guidelines run as live rules inside the estimating workflow, enforced the same way for everyone who writes on your book.

Alerts while the estimate is open

Rules fire in real time inside Xactimate, so the estimator fixes issues while the line item is still on screen.

Guidelines deployed instantly

Enable or disable rules organization-wide in one action: no memo, no training cycle, no lag.

Hundreds of rules, all yours

Fully customizable rule sets tuned to your book of business, not someone else's averages.

Compliance at every level

Organizational, state, and local standards enforced consistently across staff, independents, and contractors.

Analytics on what fires

Alert outcomes report into XactAnalysis and XactInsights, so you can see which rules save money and which need tuning.

Audit less, prevent more

Moves review from post-claim audit to in-flight prevention, eliminating time-intensive post-claim review.

Why it works

Move quality assurance upstream

Every carrier has guidelines; the difference is when they're applied. A rule that fires in review costs a resubmission cycle - the same rule firing during estimation costs nothing.

  • No resubmission ping-pong between carrier and contractor
  • Consistent estimates across every estimator on your book
  • Faster cycle times without loosening standards
  • Rule changes reach the whole network the moment you flip them
Where it fits

XactXpert in the claims lifecycle

First notice of loss
Assign & triage
Inspect & estimate
Quality assure
Collaborate & settle
Restore & learn

XactXpert lives inside the estimating moment and the review workflow: the same rules guiding the estimator in Xactimate power the audits and scorecards in XactAnalysis.

See the full life of a claim
See it in action

What is XactXpert?

Two minutes on how real-time rules turn quality assurance from an audit into a guardrail.

In the numbers

Leakage is cheapest to fix before it leaves the estimate.

An analysis of nearly 10,000 claims shows what addressing key alerts early does to claims leakage and cycle times: prevention beats detection.

10,000
claims analyzed in Verisk's study of alert-driven leakage reduction and cycle-time improvement.
Get XactXpert

Priced to pay for itself

XactXpert is licensed alongside Xactimate and XactAnalysis. Talk to sales about your rule set, your book of business, and what catching leakage at the source is worth on it.

Stop finding problems after the check clears

Put your guidelines inside the estimate, where fixing an issue costs seconds instead of a resubmission cycle.