Who we serve

Built for your seat at the table.

A claim looks different depending on where you sit: sending assignments, writing estimates, or restoring the property. The claim is the same; your entry point isn't. Find yours.

Insurers & carriers

Every handoff on one workflow

You're accountable for cycle time, leakage, compliance, and the policyholder's experience, across thousands of claims at once. That's a systems problem, and it's the one this platform was built to solve.

  • Route every assignment over the XactAnalysis network: staff, IAs, and contractors on one workflow
  • Enforce guidelines in real time with XactXpert instead of post-claim audits
  • Keep policyholders engaged (and measurable) through ClaimXperience
  • Receive non-program estimates in XactAnalysis through XactLink, with a documented audit trail
  • Benchmark performance against the industry with XactInsights and XactPulse
Restoration contractors

Win the work, then keep the promise

Your estimate is your bid, your compliance record, and your reputation. Writing it in the format carriers already require, on the pricing data they already trust, means approvals come faster and resubmits get rare.

  • Estimates in Xactimate that carriers accept the first time. JRCC cuts estimating time in half with XactAI
  • Receive assignments directly from carrier networks via XactAnalysis SP
  • Run pack out and pack back with a defensible chain of custody in ContentsTrack
  • Per-job ContentsTrack pricing that flexes with storm season
  • Send non-program estimates straight from Xactimate to the carrier with XactLink: no PDFs, no re-keying
Independent adjusters

Your reputation is your pipeline

Carriers route work to adjusters who close clean claims fast. Every tool here is aimed at that: field-ready estimating, AI that eats the admin work, and certifications that make your proficiency legible to the carriers hiring you.

  • Estimate on site with Xactimate mobile: start in the field, finish at the desk
  • Let XactAI label photos, suggest line items, and draft the busywork
  • Receive and track carrier assignments through XactAnalysis SP
  • Prove it with three levels of Xactimate User Certification
Specialty trades & remodelers

Price the job like the industry prices it

Roofing, flooring, remodel, and property preservation work all price against the same question: what does this actually cost, here, right now? Verisk's researched pricing data answers it across 460+ markets, whether the job is a claim or not.

  • XactScope guides roof and exterior scoping inside Xactimate Sketch, with XactGen Roofing coming soon
  • XactRemodel and XactRestore price non-claim jobs on the same data backbone
  • AI Estimator turns a plain-language job description into a structured estimate
  • XactPRM covers field servicing and property preservation estimating

Not sure which seat is yours?

Fifteen minutes with our team is usually enough to map your workflow to the right starting stack.